AM - Training

Job Description – Base Kitchen Trainer Position: Base Kitchen Trainer/Assistant Manager Location: Gurgaon- Kitchen Department: Training & Operations Reports To: Training Lead Experience: 2–5 years in Food Production, Kitchen Operations or Training, Delivery business Food Employment Type: Full-Time Job Purpose The Base Kitchen Trainer will be responsible for developing and delivering practical training for Base Kitchen employees to ensure consistent product quality, food safety, hygiene, productivity, Packaging , operational compliance and adherence to SOPs & Employee Review KSDP. The role will focus on on-floor training, skill development, SOP implementation, assessments and continuous improvement across Base Kitchen operations. Key Responsibilities 1. Training & Skill Development Conduct daily/weekly practical training and OJT for Base Kitchen team members. Train employees on product preparation, production processes, equipment handling and standard recipes. Conduct induction and process training for new employees. Identify individual skill gaps and prepare training plans accordingly. Support cross-training of employees across different kitchen processes. 2. SOP & Process Compliance Ensure employees understand and follow all approved SOPs, recipes, work instructions and quality standards . Conduct regular SOP refreshers whenever there are process/product changes. Ensure correct implementation of new product launches and process changes. Coordinate with Operations, R&D and Quality teams for process updates. 3. Food Safety & Hygiene Training Train employees on personal hygiene, hand washing, grooming and uniform standards. Conduct training on food handling, storage, temperature control and cross-contamination prevention. Ensure proper cleaning and sanitation practices are followed. Reinforce FIFO/FEFO and appropriate storage practices. Conduct regular hygiene and process audits and highlight gaps to the concerned teams. 4. Assessment & Certification Conduct skill assessments for employees at defined milestones. Evaluate employees on: Product knowledge Production skills Recipe adherence Hygiene Food safety Equipment handling Productivity Quality standards Attendance and discipline Maintain training and assessment records. Identify employees requiring re-training and conduct corrective sessions. 5. New Product & Process Training Deliver training for new product launches, seasonal products and process changes . Conduct Train-the-Trainer sessions wherever required. Prepare/coordinate training material, videos, SOPs and assessments. Ensure successful knowledge transfer from R&D/Operations to the Base Kitchen team. Training Documentation & Reporting Maintain daily training attendance and OJT records. Maintain employee skill matrices and assessment reports. Track training completion and certification status. Prepare weekly/monthly training reports for management. Ensure training data is updated accurately and on time. Behavioural Competencies Ownership and accountability Coaching mindset Patience and ability to work with frontline teams Strong attention to detail Discipline and process orientation Teamwork and collaboration Problem-solving attitude Continuous learning mindset