Assistant Manager - Inside Sales

About GoKwik GoKwik is a growth operating system built to maximise D2C and eCommerce GMV. From checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement, we help brands scale profitably. Today, GoKwik powers 15,000+ merchants globally and processes $2B+ in GMV annually. Backed by RTP Global, Z47, Peak XV, and Think Investments, we are building an AI-led infrastructure to enable faster, smarter commerce outcomes for brands worldwide. Why This Role Matters You will be the voice of GoKwik to our future partners. Every call, pitch, and follow-up will directly contribute to our mission of democratizing eCommerce and boosting merchant success. What You’ll Own Identify new sales opportunities via inbound lead follow-ups and proactive outbound calls/emails. Understand merchant pain points and recommend relevant GoKwik solutions. Qualify prospects and take ownership of closures. Drive closures for smaller accounts and inbound leads. Conduct engaging online product demos and clearly communicate platform benefits. Maintain an updated pipeline and track all conversations across tools. Research and expand a high-intent prospect list across assigned regions or categories. Who You Are Strong communication skills (written and verbal). Experience using lead generation tools like LinkedIn Sales Navigator, ZoomInfo, etc. Comfortable working with CRM tools and sales outreach platforms. Able to thrive in a fast-paced, target-driven environment. Empathetic with a customer-first mindset. Strong objection handling and consistent follow-up discipline. Growth mindset with a strong willingness to learn and improve. Why GoKwik At GoKwik, we aren’t just building products — we’re solving some of the biggest challenges in eCommerce: low conversion rates, high RTO, and poor post-purchase experiences. Our platform is trusted by leading D2C brands and marketplaces, and we’re scaling rapidly across India and global markets. If you’re looking to work in a high-ownership environment where your work directly impacts merchant growth and revenue, GoKwik is the place to be.