Assistant Manager – Operations

Role overview & Key responsibilities: The Assistant Manager – Operations (Services) is responsible for ensuring seamless execution of operational strategies and SOPs at the city level. This role acts as a key link between city/regional operations and the Country Operations Manager, ensuring efficient service delivery, logistics coordination, cost optimization, and timely installation while driving continuous process improvement. Implement and execute SOPs and strategies developed by the Country Operations Manager. Supervise logistics, supply chain, services, complaints, and installation processes across cities. Ensure timely service fulfillment and resolution of operational challenges. Monitor and streamline city-level performance, ensuring adherence to processes and compliance. Act as a liaison between city/regional operations and central teams, communicating feedback and performance insights. Recommend improvements for processes based on ground-level feedback and analysis. Requirements What we're looking for: Bachelor’s degree in Operations, Supply Chain, Business Administration, or related field 3–5 years of experience in operations, service delivery, or logistics coordination Proven experience in managing operations across multiple city teams Strong analytical, communication, and team management skills Tools: MS Excel, MIS Platforms, Task Management Tools (e.g., Asana, Trello) Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation. Work Mode: Full-time; based in Bengaluru. Benefits Why Join us: Compensation: Competitive salary in line with industry standards. Growth Path: Opportunity to scale into City Operations Manager and beyond as PadCare expands globally. Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy. Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.