AWS Cloud Operations & Support - Engineer

Location: Bengaluru Experience: 6–8 Years Work Mode: Hybrid (Minimum 2 days WFO per week) Budget: Up to ₹23 LPA Employment Type: Full-Time Shift: 9:00 AM – 6:00 PM IST Interview Rounds: 2 Technical Levels Job Description We are looking for an experienced AWS Cloud Operations & Support Engineer to manage, monitor, and optimize AWS cloud infrastructure. The ideal candidate will have strong hands-on experience in cloud operations, production incident management, troubleshooting, security remediation, and infrastructure cost optimization. Key Responsibilities Manage production incidents, perform root cause analysis (RCA), and implement preventive measures. Monitor AWS infrastructure using Amazon CloudWatch and ensure SLA/SLO compliance. Design, deploy, maintain, and troubleshoot AWS compute, networking, storage, and database services. Perform OS upgrades, patching, and security updates on production systems. Optimize AWS infrastructure costs through resource rightsizing and savings initiatives. Conduct vulnerability assessments and remediation using Qualys, CrowdStrike, or similar security tools. Maintain IAM policies, access controls, and cloud security compliance. Prepare incident reports, post-mortems, uptime metrics, and cost optimization reports. Communicate technical issues and recommendations effectively to technical and business stakeholders. Mandatory Skills AWS Cloud Infrastructure Cloud Operations and Production Support AWS Cloud Administration Incident Management and Troubleshooting Infrastructure Monitoring and Security Remediation Eligibility Criteria 6–8 years of relevant experience in cloud infrastructure and AWS operations. Degree from an affiliated university. Willingness to work in a hybrid model from Bengaluru, with at least 2 days in the office per week. Flexibility to support critical incidents outside business hours and during major project/product launches.