Billing & Collections Specialist

Job Title: Billing & Collections Specialist Experience: 4–7 Years Location: Chennai About the Role We are looking for a proactive and detail-oriented Billing & Collections Specialist to manage end-to-end customer billing, accounts receivable, collections and revenue reporting across multiple entities and geographies. The ideal candidate should have experience in IT services or cloud billing, hands-on knowledge of UAE VAT, working knowledge of India GST and strong ERP and Excel skills. Key Responsibilities Billing & Revenue Operations (60%) Raise customer invoices in Odoo based on contracts and billing schedules, covering managed services, FTE staffing, projects and annual licences. Manage monthly Microsoft CSP and AWS cloud consumption billing using usage reports. Ensure timely processing of Microsoft incentives and Azure Accelerate claims. Apply correct UAE VAT and India GST treatment, including exports, reverse charge, LUT and e-invoicing/IRN. Manage foreign-currency invoicing, credit notes and billing corrections with appropriate approvals. Ensure contract billing schedules are accurate, and all deliverables are billed completely. Collections & Accounts Receivable (30%) Manage customer collections, statements, payment reminders, follow-up calls and overdue escalations. Apply receipts accurately, including partial payments, TDS deductions and group-company receipts. Ensure no unapplied cash balances remain in customer accounts. Maintain accurate customer master data, including TRN/GSTIN, billing contacts and payment terms. Reporting & Month-End Closing (10%) Prepare reports on unbilled revenue, contract billing completeness, AR ageing and cash collection forecasts. Support month-end reconciliations and prepare sales-side data for UAE VAT and India GST returns. Maintain revenue and collections compliance trackers and ensure timely closure of pending items. Requirements Must Have 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS. Hands-on experience in UAE VAT invoicing and working knowledge of India GST. Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities. Hands-on ERP experience; Odoo strongly preferred. Strong Excel skills and experience handling large usage reports. Familiarity with Microsoft Partner Center and/or AWS billing exports. Good English communication skills and confidence in handling customer collections over email and phone. Good to Have Commerce degree or CA Inter, CMA or ACCA (part-qualified). Microsoft CSP or AWS reseller billing experience. Tamil or Hindi language skills. Requirements Requirements Must Have 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS. Hands-on experience in UAE VAT invoicing and working knowledge of India GST. Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities. Hands-on ERP experience; Odoo strongly preferred. Strong Excel skills and experience handling large usage reports. Familiarity with Microsoft Partner Center and/or AWS billing exports. Good English communication skills and confidence in handling customer collections over email and phone.