CA
Test Automation KnowledgeCertifications (istqb, QA Automation)Salesforce Testing (manual Qa)
CA
Role overview
Job description
Job Description – Salesforce Business Analyst (0–1 Year Experience) We are looking for a Salesforce Business Analyst with 0–1 year of experience and a basic understanding of Business Analysis, Agile/Scrum, SDLC, and story/ticket writing . The candidate should have functional knowledge of Salesforce Administration , especially in Sales Cloud, Service Cloud, and Experience Cloud . Key Responsibilities: Assist in gathering and documenting business requirements from stakeholders Support preparation of BRDs, FRDs, and user stories Participate in stakeholder meetings and capture MoM, action items, and decisions Assist in creating and managing story tickets and acceptance criteria Support As-Is / To-Be process mapping Collaborate with development and QA teams to ensure requirements are understood Support UAT activities , including test case preparation and defect tracking Maintain project documentation, trackers, and reports Identify gaps or inconsistencies in requirements and escalate when needed Required Skills: Basic understanding of Agile/Scrum and SDLC Basic knowledge of story writing / ticket creation Good communication and documentation skills Basic understanding of Salesforce CRM platform Knowledge of Salesforce standard objects like Leads, Accounts, Opportunities, and Cases Exposure to Salesforce reports and dashboards Good knowledge of Salesforce Admin (Sales, Service, Experience Cloud) Preferred: Internship/project exposure in Salesforce BA / CRM projects Familiarity with tools like JIRA / Confluence Salesforce Admin knowledge or certification is a plus
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About this listing
- Source: Cloud Analogy's official careers site · still listed there on 9 Nov 2026
- Posted 13 May 2026
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61
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Qualification
Job Description – Salesforce Business Analyst (0–1 Year Experience) We are looking for a Salesforce Business Analyst with 0–1 year of experience and a basic understanding of Business Analysis, Agile/Scrum, SDLC, and story/ticket writing
Department · CRM Delivery
Hiring company
Cloud Analogy
Technology
Cloud Analogy is a Salesforce Summit Partner delivering CRM consulting, implementation & digital transformation for 500+ clients across 8 global offices.
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