Business Manager

01 Brand Sales & Business Development Assist the local Brand Head in the region to handle the respective brand's sales. Ensure the purchase targets for your region are achieved, as mutually agreed between the Brand Head and the regional Principal Brand team. Increase the Count of Customers (COC) for your brand in the region, working through the local segment RM team. Generate leads for the brand from market research and Principal connect. Ensure the Gross Profit (GP) target for the brand is achieved. Identify new market opportunities and drive brand business expansion. 02 Field Team Support & Capability Coordinate with Relationship Managers on the field on all brand-related sales. Assist the RM team to close high-value quotations. Provide regular training to the segment technical team and local segment RMs to improve their selling capability. 03 Principal & Stakeholder Relationship Maintain strong public relations as a face of the company to the local Principal Brand team. Build the relationship with the local Principal Brand team to the point where they consider you part of their own team within VISL. Coordinate closely with Business Managers across the segment. Keep the Brand Head and Segment Head informed through clear internal communication and MIS. 04 Order, Quotation & Customer Handling Handle customer inquiries for the brand and business segment, and process quotations accurately and promptly. Support order processing through to closure, working with the operations team where needed. Network actively to build the brand's presence and reach in the region. 05 Commercial Control & Customer Satisfaction Apply strong commercial sense so that stock management, Gross Profit and sales stay in balance. Ensure inventory turnaround for brand stock at the local warehouse meets the set targets. Ensure timely collection of payments from customers as per the credit limits and credit periods assigned to them. Resolve customer complaints and ensure customer delight.