Commercial Claim Specialist

Who Are We? BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do. We serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius. Our Mission: Safeguard every Indian business by 2047. Our Mindset: Bold, fast-moving, and customer-obsessed. Join us at BimaKavach and be part of our journey to simplify insurance for Indian businesses. About the Role We are looking for a Commercial Claims Specialist to manage and coordinate insurance claims across Non-Employee Benefits (Non-EB) policies. The role involves coordinating with clients, insurers, and internal teams to ensure smooth claim processing, timely updates, and a positive claims experience. The ideal candidate should have a good understanding of insurance claims, strong coordination skills, and the ability to manage multiple cases while ensuring accurate documentation and timely follow-ups. Key Responsibilities Handle and coordinate Non-EB/Commercial insurance claims from intimation to closure. Review claim documents, verify details, and coordinate with insurers for claim processing and settlement. Assist clients with claim requirements, documentation, status updates, and queries. Coordinate with insurance companies, TPAs, hospitals, surveyors, and other stakeholders, as applicable. Follow up on pending claims and work towards timely resolution of outstanding cases. Identify documentation gaps and coordinate with clients and insurers to resolve discrepancies. Maintain accurate claim records, trackers, and case updates. Escalate delayed, disputed, or complex claims to the relevant stakeholders for resolution. Ensure claims are processed in accordance with policy terms, insurer requirements, and applicable regulations. Prepare regular reports on claim status, pending cases, settlements, and other key metrics. Build strong client relationships by providing timely updates and support throughout the claims process. Qualifications & Experience Bachelor's degree in Insurance, Commerce, Finance, or a related field. 2–5 years of experience in insurance claims handling, claims servicing, or insurance broking. Experience in both Employee Benefits (EB) and Non-Employee Benefits (Non-EB) claims is preferred. Understanding of insurance policy terms, claims documentation, and settlement processes. Good communication, coordination, and stakeholder management skills. Strong attention to detail and the ability to manage multiple claims simultaneously. Proficiency in MS Excel, Google Sheets, and claims tracking systems. Why Join BimaKavach? Be part of a growing insurtech company transforming how businesses access insurance. Work closely with insurers, clients, and internal teams across a variety of insurance products. Take ownership of claims coordination and contribute to improving the customer experience. Work in a fast-paced environment where your efforts have a direct impact on clients.