Commercial Lines Account Manager

Commercial Account Manager Location: South Bay / Rolling Hills Estates area, California Compensation: $65,000-$90,000+ base salary Schedule: Monday-Friday, 9:00 AM-5:00 PM Work setup: In office to start, with the potential to move to a hybrid schedule after onboarding About the Opportunity We are partnering with a well-established insurance agency to hire a Commercial Account Manager to support a generalist commercial book of business. This is a strong opportunity for someone who enjoys hands-on client service, thrives in a collaborative office environment, and brings real depth in commercial account management. This is a service-focused role with no emphasis on cross-selling. The right person will be comfortable managing day-to-day account activity, working closely with internal partners, and supporting clients across a broad range of industries. What You’ll Do Manage and service an approximately $3M commercial book of business Handle renewals from start to finish Process certificates of insurance accurately and efficiently Manage endorsements and other policy servicing requests Serve as a direct client-facing contact for ongoing account needs Support both existing business and new business servicing activity Maintain accurate workflow documentation and account activity in AMS360 Communicate clearly with clients, carriers, and internal stakeholders What We’re Looking For Active California insurance license in good standing Daily, hands-on AMS360 experience Strong knowledge of the California commercial insurance market Independent commercial account management / book-servicing experience Ability to walk through renewal workflows in detail Ability to explain certificate and endorsement workflows step by step Nice to Have Generalist agency experience across varied industries Experience with workers’ compensation and cyber liability Strong communication skills and professional client presence Proximity to the South Bay area Compensation & Benefits Base salary of $65,000-$90,000 PTO License / CE support Retirement plan options Additional benefits details can be shared during the process