TH
Mumbai, Andhra Pradesh, India
AICustomer ServiceCRM
A
Role overview
Job description
We’re looking for a Customer Care Executive who can be the first point of contact for AMINU customers and help them have a smooth, informed, and thoughtful experience with the brand. What You'll Do Speak with customers over calls and help them with skincare and AMINU products. Handle customer queries through WhatsApp/chat, email, and calls . Understand customer concerns and recommend appropriate solutions. Provide accurate information about AMINU products, ingredients, and usage. Manage and resolve customer complaints and escalations. Take ownership of customer issues and provide end-to-end solutions . Coordinate with internal teams when required to resolve customer concerns. Identify recurring customer feedback and share insights with the team. What We're Looking For Excellent English communication skills , both written and verbal. Good understanding of skincare and genuine interest in learning more. Empathetic, patient, and comfortable speaking with different kinds of customers. Strong problem-solving and ownership mindset. Ability to learn quickly and grow with a fast-moving team. Comfortable working in a customer-facing role. Location: Kandivali West, Mumbai | On-site Work Days: Monday–Saturday Timings: 10 AM–7 PM Salary range: 3- 4 LPA
About this listing
- Source: Aminu's official careers site · still listed there on 7 Nov 2026
- Posted 8 Sept 2026
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Role market pulse
How Customer Care Executive demand looks in India
Live jobs
47
Posted 30d
2
30d movement
Early signal
Remote share
0%
Salary listed
4.3%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Orm
Hiring company
Aminu
Media & Marketing
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