Customer Service Manager

Job Title: Customer Service Manager
Location: Diggi Malpura Road, Jaipur, Rajasthan
Job Type: Full Time - Work from Office

Job Descriptions:
At our client, they don’t just sell fashion we build meaningful relationships with our customers. Now, we’re on the lookout for a fashion forward, passionate and empathetic Customer Support Executive to join our growing team!

What you'll do:
• Be the voice of our client and deliver delightful experiences across chat, email, and calls
• Resolve customer queries with speed, empathy, and a smile
• Collaborate with logistics, tech, and design teams to ensure smooth operations
• Gather feedback that helps shape the future of our brand

Who you are:
• A great communicator (Hindi & English fluency is a must)
• Calm under pressure and solutions-oriented
• Obsessed with delivering top-notch service
• 1 2 years of prior customer service experience must