LI
7mo ago
Rockville, Maryland, United States· Full-time
$25 – $30/hr
AccountingCustomer ServiceCRM
LI
Active8mo ago
Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite
Pay vs market · Top quarter
This job's pay ($57,200 a year at the midpoint) is higher than about 80% of 336 salary-listed Customer Service jobs in United States in the last 12 months; their median is $38,480.
Role overview
Job description
Position Overview:
We are seeking a professional and detail-oriented Customer Service Representative with experience in the Accounting, Banking, or Healthcare industry. This role is responsible for delivering exceptional customer support while handling inquiries related to financial transactions, billing, accounts, or patient/client services. The ideal candidate has strong communication skills, accuracy, and the ability to navigate sensitive or regulated information.
Hours: Monday-Friday 8am-5pm
Employment is contingent on successfully passing a drug and background check.
Responsibilities:
Serve as the primary point of contact for customer inquiries via phone, email, and/or chat
Assist customers with account questions, billing inquiries, payments, and service-related issues
Provide accurate information regarding financial records, invoices, insurance claims, or banking services
Process transactions, updates, and account changes with a high level of accuracy
Resolve customer concerns in a timely and professional manner, escalating complex issues when needed
Maintain detailed and accurate records of customer interactions in CRM or internal systems
Ensure compliance with company policies and industry regulations (e.g., HIPAA, financial compliance standards)
Collaborate with internal departments such as accounting, billing, or operations to resolve issues
Identify opportunities to improve customer experience and internal processes
More like this
About this listing
- Source: Latitude Inc's official careers site · still listed there on 12 Nov 2026
- Posted 17 Mar 2026
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Role market pulse
How Customer Service demand looks in United States
Live jobs
555
Posted 30d
614
30d movement
+10133.3%
Remote share
30.3%
Salary listed
61.3%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Client Opportunities
Hiring company
Latitude Inc
Energy
View the company profile, current openings and hiring details.
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