Data Analyst | Mid-Senior | Saily

At Saily, we’re removing the hassle from getting secure data plans while traveling. No roaming charges, no plastic SIM cards. Just fast, secure mobile data in 200+ countries. Join the team behind Lonely Planet’s #1 eSIM—built for explorers, powered by NordVPN. Your impact? Helping people stay securely connected, wherever they go. We’re looking for a data-driven problem solver who can turn complex customer and product data into clear business opportunities. You’ll be comfortable digging deep into user behavior, spotting patterns across the customer lifecycle, and translating them into actionable insights for product and marketing teams. Strong analytical skills are key, but so is curiosity: we want someone who doesn’t just report what happened, but asks why it happened, what it means for the business, and what we should do next. Team composition: 4 Data Analysts, 2 in Vilnius, 1 in Kaunas, one in Poland. Interview process: 1st interview with a Talent Partner (45 minutes) -> Test task (several hours of work - with 1 week deadline) -> technical interview (60 min) -> final (45-60 min) Main Responsibilities Define, track, and optimize key metrics and KPIs for product and marketing teams. Analyze users and products to find new business opportunities and areas for improvement. Develop and maintain automated reports and dashboards that provide visibility into customer behavior and product performance. Conduct deep-dive analyses on customer cohorts, segmentation strategies, and touchpoints to uncover growth and optimization opportunities. Build, support, and replicate data structures (including database structures, table building, reporting, data visualization, regression analysis, time series, etc.). Deliver clear, compelling presentations of data-driven insights to cross-functional stakeholders. Support the development and maintenance that enable scalable analysis (e.g. user segmentation, attribution modeling, funnel analysis). Core Requirements 3+ years of experience as a Data Analyst, with hands-on experience applying machine learning to customer data, such as churn or propensity prediction, model-based segmentation, or LTV forecasting. Preferably, experience in customer analysis, including lifecycle, retention, cohort, churn, and LTV analysis. Proven experience building and evaluating customer segmentations, both rule-based and model-based (e.g. clustering), and turning insights into actionable recommendations for Product and Marketing teams. Experience designing and analysing experiments (A/B tests), including sample size calculation, significance testing, and translating results into clear recommendations. Solid SQL skills (Google BigQuery is an advantage) and Python experience for modelling (pandas, scikit-learn, or similar). Strong statistical foundation, including regression, hypothesis testing, and time series analysis. Experience with data visualisation tools (Looker preferred; Tableau, Power BI, or equivalent also fine) and the ability to present insights clearly to non-technical stakeholders. An independent and proactive working style. You take ownership, find information yourself, and are comfortable with ambiguity and frequent product changes. Nice To Have Experience with Google Analytics. Background in e-commerce, SaaS, telecommunications, or digital marketing. Experience in a startup or fast-paced product environment. What We Offer Sharpen your edge: training, mentorship, and room to grow — always. Take the time you need: extra vacation days, sick days, and time off when life calls. Get premium healthcare: private health insurance in Lithuania and Poland — fully covered. Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings. Own your fitness: in-house gyms, sport cards, online workouts, and personal guidance — on us. Pack your bags for workation: experience our company-wide trip abroad to the fullest. Work from anywhere: work from wherever keeps you in the zone. Celebrate your milestones: birthdays, weddings, and new family members — all deserve a gift. Parent with ease: children’s summer camps and flexibility around the schedule — because parenting never pauses. Join the party: team building and company events people talk about for months. Unlock Cyber City: coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy. Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes. We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance. By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter. If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at privacy@nordaccount.com . Should you prefer to opt out of the automated evaluation, please submit your application directly to career@nordsec.com .