Data Center Technician Supervisor (Sign-on Bonus Offered)

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Key Accountabilities

Operations Leadership & Monitoring

Serve as the senior technical resource during assigned shifts

Monitor and manage electrical, mechanical, and environmental systems

Lead response to alarms, events, and abnormal conditions

Conduct detailed facility walkthroughs and validate system performance

Lead shift turnovers and status communications

Electrical & Mechanical Systems Execution

Operate and maintain UPS, generators, switchgear, ATS/STS, PDUs, and RPPs

Operate and support chillers, cooling towers, CRAH/CRAC units, pumps, and valves

Execute system switching, load transfers, and isolations per approved procedures

Identify system deficiencies and single points of failure

Maintenance & Change Management

Lead preventive and corrective maintenance activities

Review, validate, and execute MOPs, SOPs, and EOPs

Participate in change management and risk assessments

Oversee vendor activities and verify post-maintenance restoration

Safety, Compliance & Risk Management

Enforce LOTO, electrical safety, arc-flash, and PPE requirements

Participate in incident investigations and root cause analysis

Documentation & Reporting

Maintain and review operational logs and maintenance records

Contribute to procedures and technical documentation

Training, Mentorship & Development

Mentor junior technicians and new hires

Support qualification programs and skill assessments

Safety, Compliance & Risk Management

Enforce LOTO, electrical safety, arc-flash, and PPE requirements

Participate in incident investigations and root cause analysis

Documentation & Reporting

Maintain and review operational logs and maintenance records

Contribute to procedures and technical documentation

Training, Mentorship & Development

Mentor junior technicians and new hires

Support qualification programs and skill assessments

Required Qualifications

Hands-on MEP experience

High school diploma or equivalent

5+ years of experience in data center or mission-critical operations

Strong knowledge of electrical and mechanical systems

Ability to read one-line diagrams and OEM documentation

Preferred Qualifications

Data Center specific experience

Associate or bachelor’s degree in technical field

Industry or OEM certifications

Experience with BMS, EPMS, DCIM, and CMMS platforms

Prior leadership or acting-lead experience

Core Competencies

Safety and risk management mindset

Strong technical judgment and leadership presence

Clear communication and accountability

Continuous improvement mindset

Compensation COMPETITIVE HOURLY PLUS BONUS COMPENSATION PACKAGE PROVIDED
Schedule

This position operates on a rotating 12-hour shift schedule (typically 6:00 AM-6:00 PM or 6:00 PM-6:00 AM). Team members work a 2-2-3 schedule, rotating between day and night shifts every 28 days.

2-2-3 Rotation Pattern:

Week 1: 2 days on, 2 days off, 3 days on

Week 2: 2 days off, 2 days on, 3 days off

This pattern then repeats, with shifts rotating from days to nights (and vice versa) every 28 days.

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.   The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.   The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.