Day Care Coordinator

Job Title: Daycare Coordinator Department: School Operations Reports To: Centre Manager Location: Premium Paradise - Indore 1. Job Purpose The Daycare Coordinator will be responsible for the smooth and effective functioning of the daycare facility, ensuring a safe, hygienic, nurturing, and engaging environment for children. The role involves coordinating daily daycare activities, supervising caregivers and daycare staff, maintaining communication with parents, monitoring children’s routines, and ensuring adherence to Kidzonia’s childcare standards, safety protocols, and operational procedures. 2. Key Responsibilities A. Daycare Operations & Daily Coordination Oversee the day-to-day functioning of the daycare facility and ensure smooth operations. Plan and coordinate children's daily routines, including meals, naps, playtime, learning activities, and personal care. Ensure age-appropriate activities are conducted to support children's physical, emotional, social, and cognitive development. Monitor children's attendance, arrival, departure, and daily activity records. Ensure proper coordination between daycare staff, teachers, caregivers, and the Centre Head. B. Child Safety, Care & Well-being Ensure the safety, security, and well-being of every child under daycare supervision. Monitor children’s hygiene, feeding, sleeping, and personal care routines. Ensure children are never left unattended and are always supervised by assigned staff. Ensure adherence to child protection policies, safe handling practices, and emergency procedures. Immediately report any accident, injury, illness, behavioral concern, or safety incident to the Centre Head and parents, as per the escalation protocol. Ensure children are handed over only to authorized parents or guardians. C. Staff Supervision & Coordination Supervise daycare staff to ensure effective execution of daily responsibilities. Allocate duties and responsibilities based on children's strength, age groups, and operational requirements. Monitor staff attendance, punctuality, grooming, hygiene, and professional conduct. Guide and support daycare staff in maintaining appropriate childcare practices and positive interactions with children. Identify staff training requirements and coordinate with the Centre Head/HR for necessary training. D. Parent Communication & Relationship Management Maintain regular and professional communication with parents regarding children's daily routines, activities, meals, sleep patterns, and general well-being. Address routine parent queries and concerns promptly and escalate sensitive matters to the Centre Head. Share relevant updates about children's progress, adjustment, behaviour, and special requirements. Build positive relationships with parents and ensure a welcoming daycare experience. Ensure accurate and timely communication in case of emergencies or incidents. E. Hygiene, Health & Facility Management Ensure cleanliness and hygiene of classrooms, daycare areas, washrooms, sleeping areas, toys, and equipment. Monitor the condition and availability of daycare supplies, bedding, toys, first-aid materials, and hygiene essentials. Ensure safe storage and usage of food items, cleaning materials, medicines, and other supplies. Coordinate with housekeeping and Admin teams for maintenance, repairs, pest control, and sanitation. Conduct regular checks of daycare infrastructure and promptly report any safety or maintenance concerns. F. Documentation & Reporting Maintain accurate records of children's attendance, daily routines, meals, naps, health observations, and authorized pickup details. Maintain records of incidents, accidents, parent communication, and special instructions. Prepare and share periodic daycare operational updates with the Centre Head. Ensure all daycare documentation and registers are updated and maintained as per company guidelines. Support internal audits and ensure compliance with daycare policies and procedures. G. Policy Compliance & Process Improvement Ensure implementation of Kidzonia's daycare policies, SOPs, and operational guidelines. Ensure adherence to child safety, hygiene, health, and security standards. Identify operational gaps and suggest improvements to enhance daycare service quality. Support the Centre Head in maintaining consistent daycare standards and parent satisfaction. 3. Required Qualifications Graduate in any discipline. A qualification in Early Childhood Care and Education (ECCE), Child Development, Psychology, or a related field will be an added advantage. Certification in childcare, daycare management, or early childhood education will be preferred. Basic knowledge of child health, hygiene, nutrition, and safety practices. 4. Experience 2–4 years of relevant experience in daycare operations, preschool administration, childcare coordination, or early childhood education. Experience in supervising caregivers, daycare teachers, or support staff will be preferred. Prior experience handling parent communication and centre-level operations will be an advantage. 5. Key Skills & Competencies Daycare operations and coordination Child safety and supervision Staff management and team coordination Parent communication and relationship management Planning and organizing daily activities Documentation and reporting Problem-solving and decision-making Time management and multitasking Basic computer and MS Office skills Knowledge of hygiene, health, and childcare practices 6. Personal Attributes Patient, caring, empathetic, and child-friendly approach. Strong sense of responsibility and accountability. Excellent interpersonal and communication skills. Alert, observant, and proactive in identifying safety concerns. Organized, disciplined, and detail-oriented. Ability to remain calm and handle emergencies effectively. Positive attitude and ability to work collaboratively with a team. 7. Working Conditions The role is centre-based and requires active involvement in daily daycare operations. May require flexible working hours depending on daycare schedules and operational requirements. Must be comfortable working closely with young children, parents, caregivers, and centre staff. Strict adherence to child safety, hygiene, and safeguarding practices is mandatory.