Digital Banking- FOS- POONAMALLEE

4. Key Responsibilities of FOS Personnel The selected FOS personnel will be primarily responsible for driving digital banking adoption and customer engagement through the following activities: a) Customer Onboarding: Drive IndSMART registration among eligible Savings Bank customers, covering both Existing-to-Bank (ETB) and New-to-Bank (NTB) customers, with a target of 50 customer onboardings per FOS per day. b) Customer Activation: Ensure that every customer onboarded on IndSMART is adequately guided and assisted in completing at least one financial transaction to facilitate digital activation. c) Promotion of Digital Transactions: Encourage and educate customers to undertake regular financial transactions through IndSMART, UPI and other digital payment channels. d) Customer Handholding: Provide personalised assistance to customers in downloading, registering, navigating and effectively utilising the various features of the IndSMART application. e) Lead Conversion: Follow up on pending IndSMART leads systematically and ensure the conversion of eligible customers. f) Reporting and Monitoring: Submit daily reports covering deployment, customer onboarding, activation and transaction-related performance to the designated Bank officials. g) Graduation is mandatory h) Age 20 to 35 Benefits 5. Salary Structure Experience Monthly Salary (₹) Fresher to 1 year 18,400 1 year to 2 years 19,900 2 years and above 22,400