Dispensary Associate

About Restore - Dispensing HAPPINESS Through Service Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine. We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives. Restore Dispensaries has been named Philly’s Best Medical Marijuana Dispensary by Metro Philly readers five years in a row (2021, 2022, 2023, 2024, and 2025). Our strength is in our people. At Restore, we encourage individuality and self-expression -whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.   About the Role Restore is seeking a part-time Dispensary Associate for our local store. This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education. Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices. Key Responsibilities

Manage the patient check-in process while maintaining confidentiality and compliance

Accurately fulfill and prepare patient orders promptly

Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions

Perform accurate cash handling in accordance with SOPs

Maintain compliance standards and prevent diversion

Assist with daily inventory counts and product organization

Maintain a clean, organized, and well-stocked dispensary

Adapt to varying sales volumes while maintaining a positive patient experience

Provide product education and personalized guidance to patients

Represent the Restore brand with professionalism and enthusiasm

Required Qualifications

Must be at least 21 years of age at the time of hire

Experience in customer service (retail, hospitality, or patient-facing roles preferred)

Cash handling experience with strong accuracy

Working knowledge of medical marijuana products and their potential benefits

Basic math and computer proficiency

Strong communication and interpersonal skills

Ability to multitask in a fast-paced environment

Flexibility to work opening, closing, weekends, and holidays

What You Bring

Compassion

A genuine desire to help patients

Strong listening skills and empathy

Ability to build trust and rapport

Adaptability

Comfortable with change and new processes

Calm under pressure

Team-oriented mindset

Growth Mindset

Eagerness to learn and develop

Openness to feedback

Respectful and positive attitude

Bonus If You Have

Experience in the medical marijuana industry

Advanced product knowledge

Strong relationship-building skills

A passion for patient education

Benefits

Full-time and salaried team members are eligible for the following benefits:

Health Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Sick Time

If this sounds like the environment you’ve been searching for, we’d love to meet you. Submit your resume and cover letter for review.