Dy. Manager - Credit Control - Surat

Job Title Deputy Manager – Credit Control Department Finance & Accounts Location Surat Role Summary Responsible for managing and strengthening the Company’s credit control, receivables, collections, and customer credit risk management processes. The role will ensure effective credit assessment, appropriate customer credit limits, timely sales order approvals, disciplined collections, and strong financial controls while supporting business growth. Key Responsibilities Credit Control & Customer Risk Conduct thorough financial and commercial due diligence of new customers before granting credit facilities. Evaluate customer creditworthiness, financial position, payment history, and business exposure. Ensure appropriate credit limits and credit terms for new and existing customers. Periodically review and revise customer credit limits based on payment behaviour, financial position, exposure, and business requirements. Ensure proper approval and control of credit limit deviations. Ensure timely sales order approval as per approved credit limits and payment terms. Ensure compliance with credit control policies and processes and identify opportunities for improvement. Receivables & Collection Management Monitor debtor ageing, overdue receivables, and overall customer exposure. Drive timely collections and reduction of overdue outstanding. Work closely with Sales and other stakeholders to resolve collection-related issues. Monitor customer payment commitments and ensure timely follow-up. Identify critical and long-outstanding accounts and develop recovery action plans. Focus on improving DSO and minimizing bad debts. Escalate high-risk and significantly overdue accounts to management. Customer Accounting & Commercial Controls Monitor customer-related transactions including collections, reconciliations, Credit Notes, Debit Notes, discounts, schemes, commission/agent accounting, LC discounting, and other commercial transactions. Ensure timely resolution of customer disputes and accounting issues impacting collections. Ensure proper reconciliation and closure of customer accounts. MIS, Process Improvement & Automation Prepare and maintain Monthly Credit Control and Legal MIS. Develop reports on ageing, overdue receivables, collection performance, credit exposure, and legal cases. Provide regular analysis and insights to management on customer credit risk and receivables. Identify process gaps and strengthen internal controls. Drive automation of credit control processes including credit limits, order blocking, alerts, and approval workflows. Identify opportunities to improve efficiency and control through ERP and digital solutions. Team Leadership & Stakeholder Management Lead and manage the Credit Control and Legal teams. Work closely with Sales, Finance, Accounts, and Management to ensure effective credit and collection practices. Establish accountability and a disciplined follow-up mechanism across the organization. Guide the team in customer risk assessment, collection follow-up, account resolution, and reporting. Required Qualification Commerce Graduate / MBA Finance / Inter CA / CA with strong relevant experience. Strong understanding of accounting, financial statements, credit assessment, and receivables management. Experience & Industry Background 5–10 years of relevant experience in Credit Control, Credit Risk, Receivables, or Collections . Credit Control & Credit Risk experience is mandatory. Experience managing large customer/dealer networks and significant receivables exposure. Experience in team management and stakeholder coordination. Experience in Manufacturing, Building Materials, Cement, Construction, or other B2B industries will be preferred. Strong analytical, negotiation, follow-up, MIS, and communication skills. ERP and process automation exposure would be preferable. Basic understanding of legal recovery processes would be preferable.