EXECUTIVE - F&A SBS

Customer Service Respond to customer inquiries in SoFinance regarding payment verification credit applications write-offs customer master changes invoice backup copies refund requests and payment corrections. Provide exceptional customer service by promptly addressing and resolving customer queries and concerns on Ring Central Pass the Credit Notes Entries Prepare various reports relating to Customer Service Activities Payment Application Resolve exceptions in payment application such as mismatched numbers due to improper scanning missing invoice numbers etc. Ensure accurate and timely application of payments received in Smart Match and in SAP. GL Monitoring Raise the ticket through SoFinance for payment details to Units and take necessary action once the details received Pass the AR Related Entries Prepare various reports relating to Payment Application Activities
Address: Nesco IT Park, Tower 4, 5th Floor, South "A" wing, Off Western Exp Highway, Goregaon East, Mumabi
Facility: SBS O2C Noram
Qualification: Graduate
Experience: 2 - 3 years
Source: Sodexo India | Job Code: IJP570113