Fulfillment Supervisor

Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Position Type: Full Time, On-Site Schedule: Monday - Friday, 8:00am - 4:30pm Position Overview: We are currently seeking a dedicated and motivated Fulfillment Supervisor to join our Pharmacy Operations team. This individual will be responsible for overseeing our fulfillment technicians, ensuring that safety, quality, and productivity standards are met while supporting team development and continuous improvement efforts. Key Responsibilities: Monitor daily workflows to ensure adherence to established SOPs, quality standards, and regulatory compliance. Provide coaching, training, and performance feedback to staff, supporting professional growth and a positive work environment. Collaborate with cross-functional teams including QA, Planning, and Inventory Control to resolve operational challenges and drive improvements. Lead daily shift huddles and support effective communication across shifts. Ensure accurate documentation and adherence to safety protocols. Monitor and report key performance indicators (KPIs) and assist in achieving departmental goals. Participate in and lead root cause investigations and CAPA activities as necessary. Required Qualifications: Must be CPhT certified (PTCB preferred but not required) Minimum of 1 year of supervisory or leadership experience in a fulfillment, warehouse, or production environment. Strong knowledge of inventory systems, and order fulfillment processes. Excellent communication, organizational, and problem-solving skills. Ability to lead and motivate a diverse team in a fast-paced environment. Proficient in Microsoft Office; experience with ERP or warehouse management systems is a plus. Ability to work designated PM shift hours and flexibility to support business needs. Ability to lift up to 50 pounds Work Environment: This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. Annual Salary $58,000 — $62,000 USD Join Us in Making an Impact: At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar. Benefits/ Perks: Strive Pharmacy offers a comprehensive benefits package, including: Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider Paid time off Sick time FSA and HSA options Parental leave 401(k) with employer matching Life insurance Vision and dental insurance Veterinary insurance Culture: Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace. EEO: Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.