Group Product Manager

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. About Smartsheet For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Role We are looking to hire a Group Product Manager to lead a team of product managers and own the strategy, roadmap and outcomes for a strategically important product area. This is a high-growth, high-visibility role for a product leader who combines people leadership with deep customer instincts, technical fluency and the confidence to drive complex work across multiple engineering teams and, where relevant, external partners. Your work will determine how well our product area serves customers today and how it evolves as AI and agents reshape the way people work. You will set direction, grow a high-performing PM team, and stay close enough to the work to make sharp calls on prioritization, scope and sequencing. You Will Own the product vision, strategy and multi-quarter roadmap for your product area, making clear prioritization and sequencing trade-offs across teams Hire, coach, develop and retain a team of product managers; set clear expectations, give regular feedback and build a culture of craft, accountability and customer focus Define how the product area leverages AI and agents to deliver customer value, while keeping security, permissions, governance and trust intact Lead and model structured customer and partner discovery; synthesize signal into well-scoped, validated decisions Raise the bar on product briefs, requirements and technical specs so design and engineering can execute without ambiguity, from discovery through GA and post-launch Drive cross-functional alignment across engineering, design, data, security, GTM, Customer Success, Support and partner teams, and resolve conflicts across competing priorities Define success metrics for every initiative, such as adoption, active accounts, retention, quality and reliability, and partner with data teams to ensure instrumentation from day one Own the quality, reliability and supportability of your product area, including managing technical debt and migration paths for legacy capabilities Contribute to packaging, pricing and go-to-market decisions in partnership with Product Marketing and Sales Represent product in executive and leadership reviews, MBRs, partner conversations and customer engagements Establish and improve product management processes, planning rhythms and operating practices across your team You Have 10+ years of product management experience delivering high-impact products in enterprise SaaS or B2B software, including 2+ years managing product managers (or equivalent leadership of PMs as a senior or principal IC) A track record of building, developing and retaining strong product managers, and of leading through ambiguity and change Proven ability to set product strategy, translate it into a roadmap, and make clear scoping and sequencing decisions across multiple engineering teams Strong customer instincts: you run structured discovery, synthesize qualitative and quantitative signal, and turn it into validated decisions Technical fluency: a working understanding of APIs, integrations, authentication and authorization, data security, and how products work with AI models and agents; platform, API or developer-facing experience is a plus A data-driven mindset: you define adoption, funnel, quality and reliability metrics before you ship and use post-launch data to guide iteration Demonstrated ability to drive alignment and influence without authority across engineering, design, security, GTM and Customer Success, including third-party dependencies Experience with packaging, pricing or monetization of product capabilities is a plus Excellent written and verbal communication, including the ability to present to executives Get to Know Us At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote