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Active2mo ago

Head-Operations Excellence-GBS

Sodexo India·📍 Mumbai, Maharashtra, India

Employment

FULL TIME

Work mode

On-site

Experience

12–15 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

This role acts as an internal consultant and opex partner for Global Business Services helping business and operations leaders diagnose complex service delivery challenges and convert them into practical measurable improvement programs. The role is responsible for assessing end-to-end processes identifying improvement opportunities developing business cases shaping solution options and enabling sustainable adoption across shared services operations. Working closely with business operations leaders process owners functional stakeholders technology teams and support functions the Ops Excellence lead helps strengthen productivity quality cost controls customer experience and service performance. The role combines consulting-led problem solving Lean Six Sigma / Operational Excellence practices stakeholder facilitation change adoption benefits tracking and executive-ready communication to embed a culture of continuous improvement and value realization.
Address: Sodexo India on Sites Solutions Pvt Ltd, 5th Floor 509, Topiwala Centre, Off S V Road, Near BMC Market, Goregaon (West), Mumbai -
Facility: SBS Support Support
Qualification: Graduate
Experience: 12 - 15 years
Preferred Gender: FEMALE
Source: Sodexo India | Job Code: IJP564804

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About this listing

  • Source: Sodexo India's official careers site · still listed there on 27 Oct 2026
  • Posted 19 Aug 2026

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What they are looking for

Skills & requirements

Qualification

Graduate

Hiring company

Sodexo India

Hospitality & Travel

Sodexo integrates catering, facilities management, and employee benefits services to create an improved quality of life for the people we serve, our clients, employees, customers and the community.

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