Inside Sales Specialist – SaaS

Job Title: Inside Sales Specialist – SaaS Location: Chennai, India (Work from Office) Experience: 1–3 years (SaaS / ERP / CRM sales preferred) Employment Type: Full-time About Us Srisattva Group is a Zoho Premium Partner specializing in ERP implementation, CRM customization, and business process automation for diverse industries, including manufacturing, healthcare, and professional services. We help businesses unlock efficiency, scale operations, and maximize ROI through tailored Zoho solutions. Role Overview We are looking for a driven and target-oriented Inside Sales Specialist to join our growth team. The role involves qualifying leads, engaging prospects, managing the sales pipeline in Zoho CRM, and scheduling product demos for our ERP & SaaS solutions. You will work closely with our marketing, pre-sales, and implementation teams to ensure a smooth handover of qualified opportunities. Key Responsibilities Lead Qualification: Evaluate inbound and outbound leads to identify genuine business opportunities. Prospecting: Research target companies, identify key decision-makers, and reach out via calls, emails, and LinkedIn. Pipeline Management: Maintain accurate lead and opportunity data in Zoho CRM, ensuring timely follow-ups. Demo Scheduling: Coordinate with pre-sales to book and confirm product demo appointments. Lead Nurturing: Engage with prospects to build trust, handle objections, and progress them through the sales funnel. Collaboration: Work closely with marketing to run email campaigns and follow up on event leads. Reporting: Prepare weekly reports on lead conversion rates, activity levels, and pipeline health. Required Skills & Experience 1–3 years in Inside Sales / Lead Generation, preferably in SaaS, ERP, or CRM solutions Strong verbal and written communication skills in English Comfort with outbound calling, LinkedIn prospecting, and email outreach Experience using CRM tools (Zoho CRM preferred) Ability to work with monthly KPIs and revenue-linked targets Understanding of B2B sales cycles and decision-making processes Key Performance Indicators (KPIs) Number of Qualified Leads Generated (MQLs) per month Number of Demos Scheduled per month Lead-to-Opportunity Conversion Rate Average Lead Response Time Qualifications Bachelor’s degree in Business, Marketing, or related field (MBA preferred) SaaS / Tech sales training or certifications are an added advantage Compensation Fixed Salary: ₹18,000 – ₹30,000 per month (based on experience) Variable Incentives: Performance-based bonuses on lead conversion and revenue impact (upto 20% variable) Growth Path Inside Sales Specialist → Business Development Manager → Sales Manager → Head of Sales Why Join Us? Be part of a fast-growing SaaS & ERP solutions company with strong industry credibility Learn the Zoho ecosystem inside-out with direct exposure to client projects Structured training, mentorship, and career progression opportunities Performance-driven culture with attractive incentives