LI
Homestead, Florida, United States· Full-time
$19 – $25/hr
● Strong current hiring demand for this role
Customer ServiceCRM
LI
Active10mo ago
Junior Customer Service Representative (Science/ Environmental Background)
Pay vs market · Above median
This job's pay ($45,760 a year at the midpoint) is higher than about 60% of 336 salary-listed Customer Service jobs in United States in the last 12 months; their median is $38,480.
Role overview
Job description
Job Summary:
We are seeking a motivated and detail-oriented Junior Customer Service Representative with a degree in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service.
Responsibilities:
Serve as the first point of contact for customer inquiries via phone, email, and online portals Provide accurate information regarding products, services, and processes related to scientific or environmental offerings Assist customers with order processing, documentation, and general account support Log, track, and resolve customer issues in a timely and professional manner Escalate technical or complex inquiries to appropriate internal teams when necessary Maintain accurate records of customer interactions within CRM systems Support internal teams by coordinating customer feedback and service requests Ensure compliance with company policies, quality standards, and environmental regulations Contribute to continuous improvement of customer service procedures and documentation
More like this
About this listing
- Source: Latitude Inc's official careers site · still listed there on 13 Nov 2026
- Posted 16 Jan 2026
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Role market pulse
How Customer Service demand looks in United States
Live jobs
577
Posted 30d
643
30d movement
+10616.7%
Remote share
29.5%
Salary listed
60.3%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Job Summary: We are seeking a motivated and detail-oriented Junior Customer Service Representative with a degree in a science or environmental-related field
Department · Client Opportunities
Hiring company
Latitude Inc
Energy
View the company profile, current openings and hiring details.
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