Key Account Manager (KAM)

Key Account Manager (KAM) – IT Sales Enterprise Accounts | IT Products & Infrastructure Location: Mumbai / Maharashtra Experience: 4–7 Years Notice Period: Immediate to 15 Days Preferred About Closing Gap Closing Gap is a growing workforce solutions partner supporting enterprises across India, the UK, and GCC with high-impact talent and business solutions. Role Overview We are hiring a Key Account Manager (KAM) to manage and expand enterprise client relationships within the IT products and infrastructure space. This role is focused on account growth, revenue expansion, and building long-term client partnerships. The ideal candidate understands enterprise buying cycles, has hands-on IT sales experience, and can identify opportunities to drive consistent account growth. Key Responsibilities Manage and grow assigned key enterprise and corporate accounts Drive revenue through IT products, infrastructure solutions, and related services Build strong, long-term relationships with client stakeholders and decision-makers Identify and execute upsell and cross-sell opportunities within existing accounts Work closely with pre-sales and technical teams to deliver tailored solutions Understand client requirements and align offerings to business needs Track account performance, pipeline, and revenue growth Ensure high levels of customer satisfaction and retention Key Requirements 4–7 years of experience in IT sales (hardware, software, or infrastructure solutions) Strong understanding of IT products, infrastructure, and enterprise solutions Proven experience managing enterprise or corporate accounts Ability to drive revenue growth within existing accounts Excellent communication, presentation, and client-handling skills Experience working with cross-functional teams (pre-sales, delivery, support) Mumbai-based or willing to relocate Required Skills Account Management & Growth: Ability to retain and expand key accounts Upselling & Cross-selling: Identifying revenue opportunities within existing clients Client Relationship Management: Strong stakeholder engagement and trust-building Solution Selling: Ability to align IT offerings with client business needs Sales Execution: Pipeline management, forecasting, and deal closure Collaboration: Working effectively with technical and internal teams What We Offer Opportunity to manage high-value enterprise accounts Exposure to diverse IT products and infrastructure solutions Performance-driven incentives and career growth opportunities Competitive compensation aligned with experience