L2 Cybersecurity Technical & Presales Engineer

Job Overview: We are seeking a skilled L2 Cybersecurity Technical & Presales Engineer with strong hands-on expertise in security solutions and customer-facing capabilities. The role involves understanding client requirements, recommending appropriate cybersecurity solutions, supporting presales activities, and implementing security tools across enterprise environments. Key Responsibilities: Technical Responsibilities: Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions Perform requirement gathering and security gap analysis Implement security policies, log onboarding, and rule configuration Support POC and pilot implementations Provide post-deployment support, tuning, and optimization Conduct system health checks and performance improvements Perform vulnerability assessments and basic security analysis Presales Responsibilities: Understand client IT environments (infrastructure, endpoints, servers, cloud) Recommend suitable cybersecurity solutions in coordination with OEMs Participate in client meetings and technical discussions Support solution design including HLD/LLD Assist in BOQ preparation and solution sizing Conduct product demonstrations and technical presentations Deliver security awareness sessions Training & Documentation: Provide product training to customer SOC and IT teams Prepare deployment documentation and user guides Create technical presentations and implementation reports Conduct knowledge transfer (KT) sessions Required Skills: Strong knowledge of EDR, XDR, and SIEM concepts Hands-on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar Understanding of networking fundamentals, routing, and firewalls Knowledge of Windows and Linux security and hardening Experience in log analysis, correlation, and incident investigation Familiarity with MITRE ATT&CK framework Basic scripting skills (PowerShell or Python preferred) Soft Skills & Certifications: Strong communication and presentation skills Experience in customer interaction and stakeholder management Ability to coordinate with OEM/vendor teams Strong documentation and reporting skills Ability to work independently in client environments Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred