Laboratory Services Coordinator

Planned Parenthood of the Pacific Southwest is one of the largest providers of sexual and reproductive healthcare in Southern California, operating 20 health centers throughout our three-county region. Check out our new video, "We are Planned Parenthood of the Pacific Southwest” for more information about our organization: https://bit.ly/WeArePPPSW. Care. No Matter What. The Laboratory Services Coordinator will perform and coordinate specimen processing and test requisition entry using the Laboratory Information System (LIS). This position will be responsible for performing administrative and clerical duties in the laboratory, including a high volume of data entry.   The ideal candidate will have strong written communication and interpersonal skills and be committed to providing the highest level of customer satisfaction. If you are passionate about our mission, have an eye for detail and organization, and excel at managing a high volume of requests in a deadline-driven environment, apply now! In this role, you'll get to:

Perform a high volume of data entry of test request and results information into LIS.

Log in daily lab room temperature and compile at the end of the month for the manager to sign.

Receive and sort incoming specimens; accession and batch specimens for runs; and file, store, and retrieve specimens.

Work with Case Management team to ensure final resolution of all sample issues as they arise. Perform all functions pertaining to problem solving and case research including follow-up calls and documentation as required.

Answer the telephone and direct calls appropriately.

Maintain records and files as required by Procedure Manual to ensure the orderly functioning of the laboratory.

Responsible for inventory, ordering and lab re-supply as well as receiving orders.

Generate reports as needed.

Support health center efforts to achieve established goals for productivity and quality metrics.

Support health center/affiliate efforts to achieve established revenue cycle goals.

Provide administrative and clerical support to laboratory staff.

Provide training to new Laboratory Services Coordinators as needed.

What we're looking for:

High School Diploma or equivalent

2+ years experience in a laboratory or healthcare environment required

Experience with laboratory information (LIS) or practice management systems required

Data entry experience required

We are the power of Planned Parenthood. We are Planned Parenthood of the Pacific Southwest, one of the largest and most prominent affiliates of the most iconic health care organization in the world. We are recognized for the wide array of services we provide and the outstanding education we deliver. We are a prominent and powerful team of health experts who work relentlessly to help our communities sustain their health and well-being. We adhere to the highest standards and protocols as we collaborate and care for people, without judgment. 100 years of advocating for our mission has secured our advancement, our future and our passion for practicing health care. We are a team you can have fun with and a powerful movement you can be part of. Together we’ll take pride in shaping the future of sexual health and reproductive rights. For those who feel that purpose is critical to their work, this is a gift. In This Together. Planned Parenthood of the Pacific Southwest is an Equal Opportunity Employer. Please visit our careers page for more information: www.pppswcareers.org