BG
Oakland, California, United States· Full-time
$20 – $25/hr
● Strong current hiring demand for this role
Customer Service
BG
Active17mo ago
Landscape Supply Customer Service Representative
Pay vs market · Above median
This job's pay ($47,840 a year at the midpoint) is higher than about 65% of 336 salary-listed Customer Service jobs in United States in the last 12 months; their median is $38,480.
Role overview
Job description
The Position
We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.
Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.
What You'll Be Doing
Use our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate.
Answer incoming calls with a positive, professional tone, and make sure every customer feels taken care of.
Walk customers through their orders, helping them select the right products for their job.
Scheduling deliveries
Walk customers through every step of the sales process, ensuring they are succeeding whether they are selling bulk material for pick up, to building detailed quotes for an entire backyard re-design.
Learning about the products and services we offer, and able to provide useful information to our customers, including the following product lines: Hardscapes, Sod, Artificial Turf, Irrigation & Drainage,
Restock shelving and maintain a presentable store appearance.
Requirements
At least 18 and legally eligible to work in the U.S.
You’re a great communicator—both in-person, on the phone, and through written communication—and you genuinely enjoy helping people.
Proficient with computers, and basic software applications (such as our point-of-sale software and Google Office Suite)
Proficient with basic math and geometry calculations, and comfortable converting between units of measure, as well as calculating volume, area, and other product-related measurements.
Detail-oriented and reliable. You double-check your work and show up on time, every time.
Self-motivated and can take initiative without needing constant direction.
Able to lift up to 25 lbs occasionally and comfortable working on your feet all day in a busy retail setting.
Works well in a fast-paced team environment and can switch gears easily, while still delivering top-notch service
More like this
About this listing
- Source: Bee Green Recycling & Supply, LLC's official careers site · still listed there on 11 Nov 2026
- Posted 19 Jun 2025
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Role market pulse
How Customer Service demand looks in United States
Live jobs
555
Posted 30d
614
30d movement
+10133.3%
Remote share
30.3%
Salary listed
61.3%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Landscape Supply Store
Hiring company
Bee Green Recycling & Supply, LLC
View the company profile, current openings and hiring details.
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