Lead Security Analyst - CyberArk

Role Summary: The Lead Security Analyst should work as a technical SME/Lead for the CyberArk (Core PAS, EPM) solution, key delivery outcomes expected from this role are: • Onboarding and management of privileged accounts and platforms into CORE PAS for password vault, privilege session management. • Onboarding and management of end point workstations into EPM for enforcing least privileges, application controls and avoid credential thefts. • Analyze requirements related to MINOR enhancements, solution design, implement, test and deploy • Understand the solution architecture and design done by the engineering team for new business requirements. Clarify and transition seamlessly for Operations. • CyberArk patch updates, version upgrades. Validation and testing. • Analyze and resolve L3, L2 tickets. • Triage & resolve production incidents, restore the service availability within SLA targets • Identify manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency. • Maintain up to date knowledge repository – Run book, Architecture, Solution design documents. SOPs and Playbooks. • Mentor and guide the Security analysts and associates deployed for PAM workstream • Flexible working in shifts as per roster rotation. • Cross-skilling, Up-skilling in other services under the scope of the IAM operations team • Motivate the team members to complete the certification related to CyberArk PAM Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks, Support Program, Project status updates with respect to the Privilege Access Management (PAM) operations workstream. Requirements Education Requirements: Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field. Years of Experience: 8-12 years 4-5 years of relevant CyberArk CORE PAS implementation and support experience. 2-3 years of relevant CyberArk EPM implementation and support experience. Basic Qualifications: • 8-12 years of experience in implementation & operations support leveraging Privilege management solution (CyberArk CORE PAS or CyberArk Privilege Cloud). o Minimum 4-5 years of experience in CyberArk CORE PAS and minimum 2 years of experience in CyberArk EPM. • Working in shift model as per roster rotation strategy • Team collaboration, Effective communication Technical Skills: • Hands-on implementation & operations support experience in CyberArk. L2/L3 tickets. Accounts, Servers Onboarding. • Automation of accounts onboarding, offboarding. Preferred Qualifications: • Scripting experience to develop custom PSM, Password plug-ins. • REST API experience to leverage APIs and automate the onboarding/offboarding lifecycle.