Management Trainee - Operations

Job Summary: The Management Trainee - PTL (Part Truckload) Operations will be responsible for supporting and optimizing the day-to-day operations of the PTL logistics segment. This role involves working closely with the operations team to ensure efficient cargo handling, timely delivery, and adherence to a 24-hour turnaround time (TAT). The trainee will gain hands-on experience in logistics operations and will be prepared for future leadership roles within the company. Duties & Responsibilities: Assist in the planning, coordination, and execution of PTL operations to ensure timely and efficient delivery of goods. Track shipments and monitor their progress to ensure compliance with the 24-hour TAT. Generate and analyse reports on operational performance. Communicate with customers to provide updates on shipment status and address any inquiries or issues promptly. Identify areas for process improvement within PTL operations and work with the team to implement solutions. Coordinate with drivers, warehouse staff, and other team members to ensure smooth operations and timely deliveries. Ensure adherence to company policies, industry regulations, and safety standards. Maintain accurate and up-to-date records of shipments, operational activities, and customer interactions. Assist in resolving operational issues and delays, ensuring minimal disruption to the supply chain. Work closely with other departments, such as sales, customer service, and finance, to ensure integrated and efficient operations. Skills & Qualifications: Bachelor’s degree/ Diploma in Logistics & Supply Chain Management or related field (Freshers). Internship experience in logistics or supply chain management is a plus. Proficiency in Microsoft Office Suite, particularly Excel. Familiarity with logistics software and tools is an advantage. Excellent verbal and written communication skills. Strong organizational and time management skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving abilities. High level of attention to detail and accuracy in documentation and reporting. Demonstrated ability to provide excellent customer service and manage customer expectations. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.