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Active1w ago

Manager, Business Process

Brillio·📍 Bengaluru, Karnataka, India

Employment

Full-Time

Work mode

On-site

Experience

7+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Manager, Business Process Primary Skills
  • Business Analyst, Project Management
  • Specialization
  • Project Management: Senior Architect, Digital Workflows & Automation
  • Job requirements
  • Experience Range: With at least 7 years of experience, including substantial expertise in business analysis and project management within quick-service restaurant and retail domains Key Responsibilities: 1. Drive engagement with business stakeholders, product owners, subject matter experts, and technology teams to define business objectives, operational challenges, and reporting requirements 2. Leverage QSR and retail domain expertise to optimize business processes, operational metrics, master data, and analytics solutions 3. Elicit, analyze, validate, and document functional and non-functional requirements through structured workshops, interviews, process walkthroughs, and system analysis 4. Translate business needs into actionable epics, features, user stories, functional specifications, process flows, and data requirements, ensuring alignment with technical delivery teams 5. Lead and prioritize backlog refinement sessions, clarify priorities, identify dependencies, and coordinate work item readiness across multiple project teams to ensure timely delivery 6. Establish clear, measurable acceptance criteria and business rules for data pipelines, Power BI reports, master data management configurations, and data quality controls 7. Document comprehensive source-to-target mappings, KPI definitions, calculation logic, business glossaries, and data lineage requirements in collaboration with technical teams 8. Coordinate and oversee user acceptance testing, including scenario design, test data preparation, business-user participation, defect triage, and sign-off, ensuring requirements coverage and minimal rework Required Skills: 1. Business analysis methodologies specific to QSR and retail domains 2. Requirements elicitation and documentation using Agile frameworks 3. Process mapping and workflow modeling for operational improvement 4. Proficiency with Jira and Confluence for backlog and documentation management 5. Data warehousing concepts and BI/reporting tools such as Power BI 6. Master data management (MDM) principles and tools 7. Defining and managing acceptance criteria for data pipelines and reporting solutions 8. User acceptance testing coordination and requirements traceability Preferred Skills: 1. Analytics experience in multi-location retail or restaurant operations 2. Familiarity with data integration platforms and ETL tools 3. Knowledge of data quality frameworks and controls 4. Expertise in KPI definition and business metric calculation logic 5. Experience with business glossary and data lineage documentation 6. Certification in Agile methodologies (Scrum Master, Product Owner) Desired Qualifications: 1. Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a closely related field 2. Certification in Business Analysis (CBAP, PMI-PBA, or equivalent) 3. Certification in Project Management (PMP, PRINCE2, or equivalent)
  • About this listing

    • Source: Brillio's official careers site · still listed there on 7 Nov 2026
    • Posted 30 Oct 2026

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    What they are looking for

    Skills & requirements

    Qualification

    1. Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a closely related field 2. Certification in Business Analysis (CBAP, PMI-PBA, or equivalent) 3. Certification in Project Management (PMP, PRINCE2, or equivalent)

    Department · AI & Data Engineering

    Hiring company

    Brillio

    Technology

    Brillio helps Fortune 1000 companies move AI from pilot to production with ADAM, agentic AI, data engineering, cloud and CX. OpenAI Select Partner.

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