Manager, Merchant Strategy & Operations

About the Team The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly. About the Role We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems. You’ll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner. Selection’s north star is simply to ensure we have the best & most restaurant offering in each neighbourhood we operate in. It sounds simple enough…but of course in practice it’s much more complicated than that. Retention is also part of the Selection team because we believe that signing a merchant isn’t enough. It all means nothing if we end up losing the merchant soon after signing them. Your will own our end-to-end selection strategy, from sourcing & cleaning data all the way to GTM strategy and implementation. You will author the insights that guide our national selection strategy, depicting where our selection is strong, and needs more attention, whether that’s regional or at the cuisine type. This means you’ll work closely with our analytics partners to evaluate our models, ensuring there are no data quality gaps so we can accurately depict the opportunity in front of us. You’ll work with our selection counterparts across the globe to bring best practices to Canada. You’ll build dashboards, perform market research and partner closely with the Canadian growth, sales and finance teams to understand what needs to be true to sign/retain these merchants. Your work will serve as a key input to our quarterly/annual business plans that outline not only the what and the why, but how DoorDash will execute on these plans to hit our ambitious growth targets. You’re excited about this opportunity because you will… Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action. We’re excited about you because you have… 5+ years of experience in consulting, strategy, finance, analytics or business operations experience Financial modelling experience is required A proven track record of analytical problem solving, managing cross-functional initiatives and stake-holders, and succeeding in a fast moving environment An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred Bachelors Degree or higher Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here . The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $148,000 — $185,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .