National Head – Franchisee Development ( Navi Mumbai)

Position Title: National Head – Franchisee Development Location : Navi Mumbai (Head Office) (Pan-India responsibility with extensive travel) Organization: Kidzonia Preschool Reporting To: Managing Director / Founder / CEO (Board of Directors (strategic reporting) Department: Franchise Expansion & Business Development Role Purpose: The National Head – Franchisee Development is responsible for driving pan-India expansion of Kidzonia Preschool through a scalable, profitable, and compliant franchise model . The role involves strategic planning, franchise sales, partner onboarding, relationship management, revenue growth, and brand standardization across all franchise locations. Key Objectives of the Role: Expand Kidzonia Preschool’s footprint nationally through high-quality franchise partners Build a sustainable, profitable, and standardized franchise ecosystem Ensure franchisee success, compliance, and long-term brand alignment Drive topline growth through franchise fees, renewals, and unit-level performance Core Resposibilities: 1 . Franchise Strategy & National Expansion: Design and execute national franchise expansion strategy aligned with organizational vision Identify high-potential geographies (Tier 1, Tier 2 & Tier 3 cities) Define territory mapping, cluster strategy, and city-wise rollout plans Establish annual and long-term franchise growth targets 2. Franchise Sales & Business Development: Lead end-to-end franchise acquisition process , including: Lead generation (online, channel partners, referrals, exhibitions) Investor meetings, presentations, and negotiations Commercial structuring (franchise fee, revenue share, capex models) Close single-unit and multi-unit franchise deals Build and manage channel partners, brokers, and franchise consultants Drive franchise revenue, sign-ups, and conversion ratios 3. Franchisee Onboarding & Setup Oversight: Oversee complete franchise onboarding lifecycle , including: Location feasibility & market analysis Infrastructure & layout approvals Vendor coordination (interiors, furniture, learning material) Ensure timely school launch readiness as per brand standards Coordinate with academics, operations, and marketing teams during setup 4. Franchise Relationship & Performance Management: Act as the primary escalation and relationship owner for franchise partners Ensure franchisee satisfaction, retention, and renewals Monitor unit-level performance (admissions, occupancy, profitability) Support franchisees with business optimization strategies Lead annual franchise review meetings and audits 5. Brand Compliance & Quality Control: Ensure strict adherence to: Brand guidelines Academic standards Operational SOPs Child safety and statutory norms Implement compliance audits, corrective actions, and penalties where required Protect brand reputation and consistency across all locations 6. Financial Oversight & Revenue Management: Own franchise P&L contribution at a national level Track: Franchise fee collections Royalty revenue Renewal income Support finance team in: Forecasting Budgeting Unit economics optimization Improve ROI for franchisees to drive long-term sustainability 7. Marketing & Lead Generation Collaboration: Work with central marketing team to: Design franchise marketing campaigns Optimize digital and offline lead funnels Represent Kidzonia Preschool at: Franchise expos Education summits Investor roadshows Build the brand as a preferred preschool franchise in India 8. Team Leadership & Capability Building: Build and lead a national franchise development team Define KPIs, targets, and incentive structures Mentor regional heads, sales managers, and relationship managers Drive a culture of performance, ethics, and accountability 9. Legal, Regulatory & Risk Management: Coordinate with legal teams on: Franchise agreements Terminations, renewals, and disputes Ensure compliance with: Education regulations Local municipal norms Child safety laws Proactively identify and mitigate operational and brand risks Key Performance Indicators (KPIs): Number of franchises signed (monthly/annual) Franchise revenue and royalty growth Franchisee satisfaction & retention rate Time-to-launch of new centers Compliance scores and audit results Unit-level performance benchmarks Stakeholder Management: Internal: Founders / Board Academics & Curriculum Team Operations & Training Team Marketing & Finance External: Franchise Partners Channel Partners & Consultants Vendors & Regulatory Bodies Qualifications & Experience: Educational Qualifications MBA / PGDM in Marketing, Sales, Business Management, or Entrepreneurship Bachelor’s degree mandatory Experience 12–18+ years of experience in: Franchise development Business expansion Retail / Education / QSR / Healthcare franchises Minimum 5+ years in a national leadership role Proven track record of scaling franchises across multiple states Skills & Competencies: Strong strategic thinking and execution ability Excellent negotiation and stakeholder management skills Deep understanding of franchise economics Leadership and team-building capabilities Strong presentation, communication, and influencing skills Analytical mindset with data-driven decision-making High ethical standards and brand stewardship Travel Requirements: Extensive pan-India travel (40–60%) Willingness to travel at short notice for franchise meetings and launches Compensation & Benefits: Competitive fixed salary Performance-linked incentives Travel and communication reimbursements Long-term growth and leadership opportunity Career Progression: Chief Growth Officer (CGO) President – Franchising & Expansion Board-level strategic role