Network Operation Center (NOC) Engineer – Server & Storage Specialist

Job Overview The NOC Engineer will be responsible for monitoring, managing, and troubleshooting enterprise-level servers and storage systems (SAN, NAS, DAS) . This role ensures high availability, performance, and security of IT infrastructure while providing timely resolution of incidents and proactive system maintenance. Key Responsibilities Server management : Monitor, configure, and troubleshoot physical and virtual servers to ensure uptime and performance. Storage administration : Manage SAN, NAS, and DAS environments, including provisioning, capacity planning, and performance optimization. Incident response : Act as first responder for infrastructure alerts, escalating issues when necessary. System monitoring : Utilize monitoring tools to track server/storage health, performance, and availability. Backup & recovery : Implement and maintain backup strategies, ensuring data integrity and disaster recovery readiness. Documentation : Maintain accurate records of incidents, configurations, and system changes. Collaboration : Work closely with network, security, and application teams to resolve cross-functional issues. Continuous improvement : Recommend and implement enhancements to improve system reliability and efficiency. Required Skills & Qualifications Technical expertise : Strong knowledge of server operating systems (Windows/Linux), OS Configuration and troubleshooting (AD, DNS, DHCP, File Server), Virtualization (VmWare, Hyper-V, Nutanix & ProxMox) and enterprise storage technologies (SAN, NAS, Unified and DAS). Monitoring tools : Experience with tools like Nagios, Zabbix, SolarWinds, or equivalent. Troubleshooting skills : Ability to diagnose and resolve hardware/software/storage issues quickly. Networking fundamentals : Understanding of TCP/IP, DNS, DHCP, VLANs, and routing concepts. Scripting knowledge : Familiarity with automation using PowerShell, Bash. Communication skills : Clear and effective communication for incident reporting and collaboration. Certifications : Preferred certifications include MCSE, VMware VCP, or storage vendor-specific certifications (Dell EMC, NetApp, HPE). Shift flexibility : Willingness to work in 24x7 rotational shifts. Experience : 2-3 years Ideal Candidate Profile A proactive engineer with strong analytical skills, capable of working under pressure, and passionate about maintaining mission-critical IT infrastructure. The candidate should demonstrate adaptability, eagerness to learn, and a commitment to operational excellence.