CI
16 days ago
Baltimore, Maryland, United States· Remote
$45K – $70K/yr
LogisticsCustomer Service
A&
Active1w ago
Online | Customer Service Hospitality – Reservations | Entry Level
Pay vs market · Top quarter
This job's pay ($55,000 a year at the midpoint) is higher than about 75% of 336 salary-listed Customer Service jobs in United States in the last 12 months; their median is $38,480.
Role overview
Job description
Position Overview
We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.
This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.
Key Responsibilities
Qualifications
What We Offer Structured onboarding and training Access to reservation systems and travel resources Ongoing support and professional development Flexible work environment Collaborative and supportive team culture Ideal Candidate This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
- Assist clients with making and managing reservations for hotels, resorts, and travel-related services
- Provide clear and professional communication regarding booking details and availability
- Support the reservation process from inquiry through confirmation
- Review reservation information for accuracy, including dates and guest details
- Maintain organized records of client bookings and communications
- Provide follow-up support and respond to customer questions as needed
Qualifications
- Strong communication skills with a customer-first approach
- Organized with attention to detail
- Comfortable using online systems and reservation tools
- Ability to manage tasks independently
- Customer service, hospitality, or administrative experience is helpful but not required
What We Offer Structured onboarding and training Access to reservation systems and travel resources Ongoing support and professional development Flexible work environment Collaborative and supportive team culture Ideal Candidate This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
More like this
About this listing
- Source: Aisles & Abroad's official careers site · still listed there on 12 Nov 2026
- Posted 31 Oct 2026
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Role market pulse
How Customer Service demand looks in United States
Live jobs
551
Posted 30d
614
30d movement
+10133.3%
Remote share
30.3%
Salary listed
61.9%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
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