CI
16 days ago
Chicago, Illinois, United States· Remote
$45K – $60K/yr
Customer Service
CI
Active1w ago
Online | Customer Support – Booking Vacations | We Will Train You
Pay vs market · Bottom quarter
This job's pay ($52,500 a year at the midpoint) is higher than about 20% of 86 salary-listed Customer Support jobs in United States in the last 12 months; their median is $60,000.
Role overview
Job description
Position Overview:
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience.
This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Key Responsibilities:
Assist clients with researching and booking vacation packages, hotels, and cruises
Provide support during the reservation and confirmation process
Respond to client inquiries regarding travel details and requirements
Review booking information for accuracy, including dates and traveler information
Maintain organized records of client reservations and communications
Offer follow-up support before and after travel
Qualifications:
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service or hospitality experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture
Ideal Candidate:
This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles.
More like this
About this listing
- Source: Careers In Travel | Destination Planners's official careers site · still listed there on 13 Nov 2026
- Posted 1 Nov 2026
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Role market pulse
How Customer Support demand looks in United States
Live jobs
101
Posted 30d
111
30d movement
+2675%
Remote share
52.5%
Salary listed
80.2%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Hiring company
Careers In Travel | Destination Planners
Hospitality & Travel
View the company profile, current openings and hiring details.
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