CI
Los Angeles, California, United States· Remote
$45K – $65K/yr
Customer Service
A&
Active1w ago
Online Customer Support Cruise Specialist | No Experience Required
Pay vs market · Bottom quarter
This job's pay ($55,000 a year at the midpoint) is higher than about 25% of 86 salary-listed Customer Support jobs in United States in the last 12 months; their median is $60,000.
Role overview
Job description
Position Overview
We are seeking service-focused and detail-oriented individuals to join our team as a Customer Support Cruise Specialist. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish.
This is an entry-level opportunity within the travel industry. No prior cruise experience is required. Training and support are provided.
Key Responsibilities
Qualifications
What We Offer Structured onboarding and role-specific training Access to cruise booking platforms and travel resources Ongoing development and support Flexible work environment Collaborative and team-oriented culture Ideal Candidate This role is ideal for individuals who enjoy travel, customer service, and helping others plan memorable experiences, especially those looking to build skills in cruise bookings and client support.
- Assist clients with exploring cruise options, itineraries, and onboard experiences
- Support the booking and confirmation process for cruise reservations
- Respond to customer questions regarding destinations, cruise lines, and travel requirements
- Review reservation details to ensure accuracy, including dates and traveler information
- Maintain organized records of client bookings and communications
- Provide timely follow-up and support before and after travel
Qualifications
- Strong communication skills with a customer-first approach
- Detail-oriented with the ability to stay organized
- Comfortable using online systems and booking tools
- Ability to work independently in a remote or structured environment
- Customer service, hospitality, or administrative experience is helpful but not required
What We Offer Structured onboarding and role-specific training Access to cruise booking platforms and travel resources Ongoing development and support Flexible work environment Collaborative and team-oriented culture Ideal Candidate This role is ideal for individuals who enjoy travel, customer service, and helping others plan memorable experiences, especially those looking to build skills in cruise bookings and client support.
More like this
About this listing
- Source: Aisles & Abroad's official careers site · still listed there on 11 Nov 2026
- Posted 3 Nov 2026
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Role market pulse
How Customer Support demand looks in United States
Live jobs
105
Posted 30d
115
30d movement
+2775%
Remote share
54.3%
Salary listed
81%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
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