Operations Executive - Central Operations

About Zippee: Zippee is building India’s #1 Quick Commerce Logistics for consumer brands. Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California. Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip). Job Description : We're looking for a talented Operations Executive- Dark Store Operations in Delhi NCR. Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact. This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone. This is an in-person role at our dark store, which will involve local travel to different dark stores, and you must be based in Delhi NCR. Role & responsibilities: Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across multiple dark stores/projects in Delhi NCR. Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth. Ensure dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management. Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders). Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management. Help create a rockstar culture amongst the team to scale to profitability. Qualifications: 3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies. MUST have strong communication & team management skills You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc. You must have a local network of dark store/warehousing/operations/last-mile delivery associates. You must have your own laptop. What you'll get: Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era. Steep learning curve, high ownership, and the chance to grow fast as we scale.