Operations Technician / Operations Support

The Water/Wastewater Operations Technician provides field, laboratory, and administrative support for water and wastewater systems. Responsibilities include collecting and analyzing samples, troubleshooting operational and compliance concerns, assisting with boil advisories, and preparing regulatory paperwork. This position requires a willingness to work in the field, learn treatment processes, and pursue operator certification. Perform fieldwork at water and wastewater treatment facilities, distribution systems, and collection systems. Collect water and wastewater samples, maintain accurate sampling records, and coordinate sample delivery to laboratories. Perform routine sample analyses, document results, and communicate abnormal findings promptly. Assist with investigating operational and compliance issues, identifying potential causes, and implementing corrective actions under appropriate supervision. Assist with boil advisory notifications, related sampling, documentation, and coordination with system personnel and regulatory agencies. Assist with preparing, reviewing, and organizing Louisiana Department of Health (LDH) and Louisiana Department of Environmental Quality (LDEQ) paperwork, reports, and supporting records. Track sampling schedules, reporting deadlines, and outstanding compliance tasks. Use Microsoft Office to prepare reports, maintain spreadsheets, organize data, and communicate with personnel and clients. Follow established safety procedures, sampling protocols, and quality control practices. Participate in training and take applicable LDH water and wastewater operator certification examinations. High school diploma or equivalent required. Microsoft Office proficiency required, including Word, Excel, and Outlook. Water and/or wastewater operator licenses preferred but not required. Willingness to study for and take applicable LDH water and wastewater certification examinations required. Willingness to perform hands-on fieldwork in varying weather conditions and treatment plant environments. Strong attention to detail and ability to maintain accurate records. Effective communication, organization, and problem-solving skills. Ability to work independently and collaboratively, follow instructions, and promptly report operational or compliance concerns. Previous experience in water or wastewater operations, laboratory testing, environmental sampling, or a related field preferred. Valid driver’s license and ability to travel to assigned sites using a personal vehicle, as needed. Ability to perform essential field duties, including lifting and carrying heavy equipment and supplies, walking on uneven terrain, entering and exiting ditches, climbing stairs and ladders, and accessing treatment facilities, with or without reasonable accommodation. We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including: WEI Incentive Program Healthy Workplace Program Employee Referral Bonus Competitive Health Benefits Career Development and Training Flexible/Hybrid Schedule Community Service Opportunities Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Pay Transparency The base salary range for this role is indicated in the posting. This range reflects the company’s good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.