Payroll & Worker Pay Specialist

About Faber
 
Faber is a construction marketplace that connects companies to skilled workers looking for temporary or full-time work, operated by a passion for providing a more transparent, reliable, and accountable way for both employers and employees to connect with each other.
 
About the Role
 
We are immediately hiring a Payroll & Worker Pay Specialist to join our Vancouver team.
 
Reporting directly to the Chief Executive Officer, you will have the opportunity to own worker-pay, ensuring all temporary Faber workers receive payment as expected by our pay schedules, and that any disputes or issues regarding worker pay are resolved in a timely manner.
 
Responsibilities
 
• Collect worker timesheets, ensuring all outstanding or missing timesheets are found, and any discrepancies are reported
• Get approval and customer sign-off on all worker hours before the pay period cutoff date
• Approved quick pay hours daily, release quick pay payouts
• Ensure worker referral and travel pay and paid out
• Answer worker questions through our support chat, provide information to workers regarding hours and pay
• Investigate, resolve, and reply to any worker hour disputes
• Fix missed payments, wrong worker rates, and banking details as needed
 
Skills and Requirements
 
• 2+ years experience processing contractor payouts, ideally for a high volume of hourly contractors
• Strong ability to use payment platforms and spreadsheets
• Clear, patient communication abilities over chat
• Detail oriented, ability to identify errors in timesheets or pay before money goes out
• Experience paying workers in both Canada and the US (no tax experience needed)
• Availability through standard business hours to process quick pay approvals
• Experience processing payroll with a construction or staffing company
• Bonus points for bilingual English/Spanish (not required)
 
Final Thoughts
 
We believe in diversity of thought and experience. In keeping with this belief, we do not discriminate on any basis. We encourage all qualified candidates to apply. Should you require any accommodation or have questions, please let us know.
 
While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey.
 
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