Principal Consultant - Payments SME

Principal Consultant – Business Analyst / Program & Project Management (Banking & Payments) Location: New York or Charlotte | Practice Area: Banking & Payments | Type: Permanent Shape the future of high-value payments transformation with Capco. The Role We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Program/Project Management responsibilities, with a focus on high-value and cross-border payment systems. You will play a key role in planning, coordinating, and delivering complex transformation initiatives across payment infrastructures, working closely with global stakeholders to ensure successful execution and alignment with business objectives. What You’ll Do Lead business analysis activities across high-value payments and transformation initiatives, translating business needs into clear requirements and actionable deliverables. Manage and coordinate project delivery activities, including project planning, milestones, dependencies, risks, issues, and reporting. Support end-to-end program and project execution, ensuring deliverables align with agreed scope, timelines, budgets, and business objectives. Drive stakeholder engagement and project governance, providing clear status updates, managing escalations, and supporting informed decision-making. Collaborate with business, technology, and operations teams to deliver payments modernization initiatives, including wire transfers, ACH payments, and high-value and cross-border payment systems. What We’re Looking For Experience in Business Analysis and Program/Project Management within Banking or Payments, supporting complex transformation initiatives. Knowledge of wire transfers, ACH payment processing, high-value payment systems, and transaction flows, including Fedwire, CHIPS, and ISO 20022 (pacs.008 and pacs.009). Experience managing project plans, delivery milestones, risks, issues, dependencies, and governance reporting across cross-functional teams. Ability to coordinate multiple workstreams, engage stakeholders, and communicate project progress, requirements, and delivery priorities clearly. Experience building and maintaining effective client relationships, understanding business needs, and supporting successful project outcomes. Bonus Points For Experience delivering payments transformation or modernization programs. Exposure to cross-border payments and regulatory considerations. Familiarity with financial messaging standards and payment processing systems. Experience working with Tier 1 financial institutions. Certification in Project Management, Agile, or Business Analysis disciplines. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions. Work in a collaborative, flat, and entrepreneurial consulting culture. Access continuous learning, training, and industry certifications. Be part of a team shaping the future of digital financial services. Help shape the future of digital transformation across FS & Energy. Benefits We offer a competitive, people-first benefits package designed to support every aspect of your life: Healthcare Coverage: Medical, dental, and vision insurance to support your health and wellbeing. Retirement Savings: 401(k) plan with employer matching contributions. Family-Friendly Benefits: Maternity and paternity leave, alongside dependent care support. Learning & Development: Tuition reimbursement to support your continued professional growth. Wellness Support: Wellness reimbursement to help support your wellbeing. Tax-Advantaged Savings: Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Commuter Benefits: Support for eligible commuting expenses. Employee Discounts: Access to Working Advantage, offering discounts through an employee marketplace. Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. #LI-JC1