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Active8mo ago

Receptionist (Call Center Experience)

Latitude Inc·📍 Rockville, Maryland, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$20 – $25/hr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

Position Overview: We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization. The ideal candidate will be comfortable managing a high volume of incoming calls, providing exceptional customer service, and supporting administrative operations in a fast-paced environment. Responsibilities:
  • Answer and direct a high volume of incoming calls using a multi-line phone system
  • Greet and assist visitors, clients, and vendors in a courteous and professional manner
  • Transfer calls accurately and efficiently to appropriate departments
  • Manage voicemail messages and ensure timely follow-up
  • Schedule appointments and maintain calendars as needed
  • Maintain reception area organization and professionalism
  • Perform data entry and update customer information in CRM or internal systems
  • Assist with administrative tasks such as filing, scanning, copying, and mail distribution
  • Support internal departments with customer inquiries and documentation
  • Maintain confidentiality of sensitive information
  • Handle customer concerns calmly and escalate issues when appropriate

    • More like this

    About this listing

    • Source: Latitude Inc's official careers site · still listed there on 12 Nov 2026
    • Posted 24 Feb 2026

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    What they are looking for

    Skills & requirements

    customer service →CRM →

    Department · Client Opportunities

    Hiring company

    Latitude Inc

    Energy

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