Revenue Operations - Associate

Key responsibilities Manage and maintain CRM data quality, lead routing, opportunity tracking, and sales pipeline hygiene. Build and maintain daily, weekly, and monthly revenue reports and dashboards. Analyze sales and marketing funnel performance and identify operational gaps. Support automation workflows across CRM, telephony, and other revenue tools. Monitor lead assignment, campaign attribution, and revenue tracking accuracy. Collaborate with Sales, Marketing, Customer Success, and Finance teams to improve operational efficiency. Assist in incentive tracking, target reporting, and performance analytics. Troubleshoot operational issues related to CRM, automations, and reporting systems. Maintain documentation for revenue processes, workflows, and SOPs. Leverage LLM/AI tools (ChatGPT, Claude, Gemini, or similar) for data analysis, workflow optimization, documentation, reporting assistance, and automation support. Identify opportunities to improve RevOps processes using AI-driven workflows and prompt-based automation. Requirements 1–2 years of experience in Revenue Operations, Sales Operations, Business Operations, MIS, or a similar analytical role. Strong proficiency in Google Sheets or Microsoft Excel (pivot tables, lookup functions, dashboards, formulas). Experience with CRM platforms such as LeadSquared, Salesforce, HubSpot, Zoho CRM, or similar. Basic knowledge of SQL for data analysis and reporting. Familiarity with automation tools such as n8n, webhooks, APIs, or workflow automation platforms. Hands-on experience with LLM/AI tools (ChatGPT, Claude, Gemini or similar) for operational productivity and analysis. Strong analytical and problem-solving skills. Excellent attention to detail and data accuracy. Good communication and stakeholder management skills. Ability to manage multiple tasks in a fast-paced environment.