Senior Analyst – HR Services (Recruitment Back Office Lead)

Unlock New Career Horizons with SA Technologies Inc. At SA Technologies Inc., we believe in turning career aspirations into reality. As an NSE Listed company, recognized as a CMMI Level 5 organization, a Great Place to Work Certified company, and one of the Best Places for Women, we are committed to creating a workplace that is inclusive, excellent, and supportive

• Job Title: Senior Analyst – HR Services (Recruitment Back Office Lead)
• Location: Bangalore
• Work Mode: Hybrid
• Shift: General Total
• Experience: 6–8 years Relevant
• Experience: Minimum 5 years
• Education: Any bachelor’s degree; MBA in HR preferred About the Role We are looking for an HR Services Lead to manage recruitment back-office and employee lifecycle activities. The role requires experience in offer management, background verification, pre-joining and onboarding, along with strong process control, team coordination and communication skills.

Key Responsibilities

• Lead and review HR transactions in accordance with standard operating procedures (SOPs), quality standards and agreed timelines.
• Manage recruitment back-office activities, including background verification (BGV), offer management, pre-joining and onboarding.
• Support the manager with workflow management, reporting, new processes and HR digital transformation projects.
• Prepare monthly reports and dashboards, and complete monthly and half-yearly controls.
• Maintain clear communication with candidates, interview panel members and business partners.
• Support audits, internal controls and the closure of audit observations.
• Establish quality checks, identify process risks and gaps, and drive continuous improvement.
• Monitor service level agreements (SLAs), including urgent and sensitive requests, and ensure timely resolution.
• Maintain and update process documentation, including SOPs and operating instructions.
• Develop team capability through training, cross-training, backup planning and knowledge sharing.
• Maintain confidentiality and follow applicable information security guidelines.

Required Skills and Experience

• 6–8 years of total experience, including at least 5 years of relevant HR operations or recruitment back-office experience.
• Hands-on experience in BGV, offer management, pre-joining and onboarding activities.
• Experience managing HR workflows, quality controls, reporting and audits.
• Ability to lead a team, manage competing priorities and work within SLAs.
• Strong written and verbal communication, stakeholder management and interpersonal skills.
• Strong problem-solving, decision-making and time management skills.
• Proficiency in PeopleSoft and Microsoft Office.
• A proactive, accountable approach and the ability to adapt to changing business needs.
• Education Bachelor’s degree in any discipline.
• An MBA in HR is preferred.
• Why SA Technologies Inc.?
• Empowering Work Environment: A Great Place to Work, especially celebrated as one of the Best Places for Women.
• Excellence and Quality: A CMMI Level 5 Company, ensuring operational and service excellence.
• Globally Acclaimed: A Microsoft Gold Partner and Google Partner, with over 20 years of global IT consulting and Development solutions deliver.
• Embark on a rewarding journey together with us!
• At SA Technologies Inc., your journey begins with a friendly technical assessment, providing a stage to highlight your unique skills.