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Active29mo ago

Senior Carrier Account Representative

Arrive Logistics·📍 Chicago, Illinois, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$53K – $60K/yr

Role overview

Job description

Senior Carrier Account Representative Responsibilities
  • Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
  • Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
  • Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
  • Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
  • Maintain outstanding service performance.
  • Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
  • Seek opportunities for new and existing customers to utilize committed capacity.
  • Build strong internal relationships with the Business Development team.
  • Utilize industry knowledge to resolve issues efficiently and independently.
  • Qualifications
  • 2+ years in a Carrier Sales or Brokering role is required
  • We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
  • Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.
  • A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
  • Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!
  • The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and take part in learning opportunities through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the heart of downtown Chicago, IL!
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.
  • More like this

    About this listing

    • Source: Arrive Logistics's official careers site · still listed there on 14 Nov 2026
    • Posted 11 Jun 2024

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    What they are looking for

    Skills & requirements

    Department · Carrier Sales Traditional

    Hiring company

    Arrive Logistics

    Transportation & Logistics

    Our relentless pursuit of perfection has made us one of the nation’s fastest-growing freight brokerages. Visit us now and ship or haul with us.

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