Senior Field Service Technician – Forklifts & Material Handling Equipment

Senior Field Service Technician – Forklifts & Material Handling Equipment (Heavy Equipment | Industrial Service | Field-Based Role) Charlotte, NC + Surrounding Territory Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity You’re not just fixing forklifts. You’re keeping operations moving — and helping shape the next generation of technicians. If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you. At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership. About WMH WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving. We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership. Here, your work matters. Your growth matters. And performance is recognized. The Role As a Senior Field Service Technician , you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites. You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field. This is not an entry-level role. This is a career-track opportunity for technicians who want responsibility, autonomy, and growth. Field Service & Territory Ownership Diagnose, repair, and maintain forklifts and material handling equipment at customer locations Perform preventative maintenance to maximize uptime and minimize breakdowns Operate independently in a fully equipped company service van Support warehouse, distribution, and manufacturing environments Advanced Diagnostics & Equipment Expertise Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems Execute first-time-right repairs Perform inspections, safety checks, and scheduled service programs Maintain fleet equipment to OEM and compliance standards Leadership & Mentorship Train and support junior technicians Share technical knowledge and best practices Lead by example in safety, professionalism, and workmanship Customer Communication & Documentation Communicate findings and service recommendations clearly Complete accurate service reports, work orders, and repair documentation Follow OSHA regulations and safety standards Required Experience 5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician Strong mechanical, hydraulic, and electrical troubleshooting skills Experience working independently in the field Valid driver’s license Preferred (Not Required) ASE certifications Forklift or OEM certifications Dealer or industrial service experience Familiarity with diagnostic software and digital service platforms You’ll also bring: Strong problem-solving ability Customer-facing communication skills Leadership mindset Pride in your work Physical & Work Environment Field-based role across varied job sites Ability to lift 50+ lbs Standing, bending, kneeling, and working in diverse weather conditions Exposure to noise, dust, and industrial environments Competitive pay + performance incentives 100% paid travel time (no flat rate) Company van, fuel card, tablet, PPE & safety shoe allowance Quarterly tool allowance Uniforms provided and laundered weekly Medical, dental, vision, life insurance (HSA & PPO options) 401(k) with up to 9% match + profit sharing OEM certifications & technical training Leadership development & mentorship PTO + paid holidays Long-term career stability in a growing industry Career Path Opportunities Many WMH leaders started in technician roles. Future paths include: Lead Technician Service Management Parts or Warranty Leadership OEM Program Support Operations & Regional Leadership This isn’t a parking spot. It’s a launchpad. If you’re ready for more ownership, better support, and a company that invests in your future — we’d like to talk. 👉 Apply today at wmhsolutions.pinpointhq.com