Senior Healthcare Proposal Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Senior Healthcare Proposal Manager Why We Have This Role Healthcare organizations don't buy like everyone else—their deals come with strict HIPAA and PHI rules, business associate agreements, HITRUST standards, and government-regulated program requirements like CMS-mandated CAHPS surveys. We need a dedicated healthcare proposal expert to join our Global Proposal Team and partner directly with Healthcare Sales, Solution Consulting, Security, Legal, and Privacy. You will own complex provider, health system, and payer proposals from kickoff to submission—translating dense compliance, security, and survey administration requirements into clear, winning responses. By bringing deep healthcare fluency to the team, you’ll speed up turnaround times, eliminate rework, and help us capture a growing market while leveling up your teammates along the way. How You’ll Find Success Healthcare Domain Fluency: You know how providers, health systems, and payers think—connecting patient and member experience, quality measurement, and regulatory priorities directly to our solutions. End-to-End Ownership: You thrive on taking complex RFPs, RFIs, and security questionnaires from chaotic kickoff to polished, compliant submission without dropping a detail. Compliance & Security Savvy: You don't have to be a lawyer or CISO, but you know how to navigate HIPAA, PHI, HITRUST, and BAAs—asking the right questions of Security, Legal, and Privacy to spot risks early. Proactive Problem-Solving: You spot operational bottlenecks before they derail a deadline and step in with practical fixes that protect both team sanity and proposal quality. Clear, Compelling Storytelling: You can take dense technical or regulatory requirements and turn them into crisp, persuasive narratives—backed by clean, consistent visual formatting. Cross-Functional Influence: You build high-trust relationships across Sales, Product, Consulting, and global teammates, keeping busy stakeholders aligned under tight deadlines. Generous Peer Mentorship: You enjoy sharing what you know, casually coaching teammates, reviewing healthcare responses, and elevating the whole team's confidence in the vertical. How You’ll Grow Become the Go-To Healthcare Authority: Deepen your expertise across provider, payer, and government-regulated markets to serve as the primary healthcare strategic resource for Sales and the Global Proposal Team. Lead High-Stakes Strategic Deals: Take the helm on our largest, most complex healthcare opportunities that directly shape major client partnerships and revenue growth.

Drive Global Process

Innovation: Design and scale new healthcare-specific workflows, templates, and content libraries that raise the efficiency and quality bar for the entire proposal organization. Partner with Senior Leadership: Work closely with the Global Proposal Team Lead and senior leaders across Sales, Security, Legal, and Consulting to influence long-term strategy and team vision.

Things You’ll Do

Accelerate Healthcare Deal Velocity & Win Rates: Own end-to-end management of high-priority provider, health system, and payer RFPs, RFIs, and government-regulated bids (including CMS-mandated CAHPS proposals) from kickoff through final submission. Eliminate Rework & Scale Team Capacity: Build, audit, and maintain a vetted, up-to-date healthcare and compliance content library inside Responsive (formerly RFPIO) so the global team can respond faster and more accurately. Ensure 100% Compliance & Risk Mitigation: Partner with Legal, Privacy, and Security teams to accurately address HIPAA, PHI, HITRUST, and BAA requirements, flagging potential contractual or security gaps early in the cycle. Elevate Executive Polish & Visual Impact: Write, edit, and design cohesive, visually compelling proposal documents and executive presentations that stand out to healthcare evaluators. Upskill the Global Proposal Team: Deliver informal training, peer reviews, and practical playbooks to build healthcare domain confidence across teammates in multiple geographies. What We’re Looking For On Your Resume We focus more on capability and outcomes produced than “typical qualifications” or years of experience. You may not check every single box, and that’s okay—we’re looking for the right person, not a rigid checklist. Proven RFx & Proposal Track Record: Demonstrated success managing complex proposals, RFPs, or security questionnaires (via proposal management, technical writing, or project coordination) in a fast-paced environment—with healthcare experience strongly preferred. Working Healthcare & Compliance Knowledge: Hands-on familiarity with providers, health systems, or payers, including practical experience navigating HIPAA, PHI, business associate agreements (BAAs), and security frameworks like HITRUST. Exceptional Writing & Synthesis Skills: Strong command of written and spoken English, with a proven ability to distill complex regulatory or technical topics into clear, persuasive narratives for diverse stakeholders. Visual Design & Document Craft: Demonstrated graphic design skills with an eye for layout, typography, and brand consistency in proposals, executive decks, or business documents. Core Toolset Fluency: Hands-on experience with Responsive (RFPIO) ; design tools ( Adobe InDesign, Photoshop, Acrobat ); productivity suites ( Microsoft Office and Google Workspace , plus Coda.io ); and Slack . What You Should Know About This Team High-Impact, Global Collaboration: You’ll join a supportive, globally distributed proposal team that partners closely with Sales, Solution Consulting, Security, and Legal on some of the company's most strategic healthcare deals. Culture of Ownership & Autonomy: We trust you to own your deals, spot inefficiencies, and build better workflows rather than micromanaging how you get there. Built-In Mentorship & Knowledge Sharing: We win as a team—you’ll have space to share your healthcare expertise while learning from seasoned proposal pros across different industries and regions. Transparency From Day One: At Qualtrics, transparency is a core value. Our hiring process includes multiple interview rounds and a mandatory writing sample so both you and our team can thoroughly evaluate fit and showcase your communication craft Our Team’s Favorite Perks and Benefits Proud to offer healthcare, medical, dental, vision, 401K benefits. Catered lunches, quarterly team socials, winter and summer parties, and extensive Qualtrics swag. Private health insurance and wellness stipend to support your personal well-being and growth. The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. 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