Servicenow Platform Maintenance

We are looking for a ServiceNow GRC Consultant with 3–5 years of experience in ServiceNow development, configuration, maintenance, and support. The ideal candidate will have hands-on expertise in Integrated Risk Management (IRM/GRC), ServiceNow platform administration, workflow automation, integrations, and platform maintenance. You will be responsible for supporting ServiceNow applications, managing incidents, implementing enhancements, performing upgrades, and collaborating with cross-functional teams to ensure optimal platform performance in an Agile environment. Key Responsibilities Provide front-line support by managing incidents, service requests, and problem tickets while ensuring SLA compliance. Configure and maintain Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, ACLs, Workflows, and Flow Designer. Develop, customize, and maintain ServiceNow applications and platform enhancements. Implement and support ServiceNow IRM/GRC, Vulnerability Response (VR), Security Operations (SecOps), and related modules. Develop and maintain integrations using REST APIs, SOAP Web Services, and external system connectors. Perform ServiceNow platform deployments, upgrades, patching, and migrations across environments. Monitor platform performance, conduct health checks, and troubleshoot production issues. Create and maintain reports, dashboards, and platform documentation. Manage reference data in accordance with governance and architecture standards. Collaborate with cross-functional teams using Agile methodologies. Identify opportunities for platform optimization and continuous improvement. Key Skills & Qualifications 3–5 years of experience in ServiceNow Development, Configuration, and Maintenance. Strong expertise in ServiceNow Integrated Risk Management (IRM/GRC). Experience with Vulnerability Response (VR) or Security Operations (SecOps) modules. Hands-on experience with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, ACLs, Workflows, and Flow Designer. Strong knowledge of REST APIs, SOAP Web Services, and ServiceNow integrations. Experience in ServiceNow platform deployments, upgrades, migrations, and maintenance. Experience working in Agile/Scrum environments. Excellent troubleshooting, analytical, and problem-solving skills. Strong verbal and written communication skills with the ability to collaborate across global teams. Mandatory Certifications: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD). Preferred Certifications: ServiceNow IRM or TPRM Implementation Certification. Apply by sending your CV to careers@cliqhr.co.in