Sr. Executive

We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services. Your responsibilities: • Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.) • Assess customer needs and introduce new products and services (credit cards, saving bonds etc.) • Make sales referrals, suggest alternate channels and cross-sell products and services • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction • Comply with regulatory requirements • Manage risk in every transaction and detect fraudulent transactions to prevent losses • Resolve customers’ issues and provide relevant information • Using software to track bank information and generate reports. • Following all bank financial and security regulations and procedures. • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete. Skill sets/Experience we require: • Proven working experience in banking, personal banking, retail banking or financial services • Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters) • Strong communication and time management skills • Customer satisfaction-oriented • Attention to detail and mathematical skills • Excellent sales skills Pedigree: • High school degree or equivalent • Bachelor’s in Finance, Banking or equivalent field