Themed Park Specialist | Customer Support

Job Title: Themed Park Specialist    About US: We take pride in helping travelers simplify the planning process by connecting them with the perfect accommodations. We specialize in hotel and resort bookings, offering personalized service to clients seeking everything from romantic escapes to group getaways. Our team is passionate about making travel stress-free, seamless, and memorable.   Position Overview: We are seeking a friendly, goal-oriented Themed Park Specialist  to support our hotel booking team. In this fully remote role, you’ll connect with prospective clients, schedule consultations, and introduce them to our travel planning services. This is a great opportunity for someone who enjoys interacting with people, is comfortable working remotely, and is passionate about the travel industry. Key Responsibilities:

Reach out to potential clients via phone, email, and social media to introduce our hotel booking services

Qualify leads and schedule appointments for travel advisors and hotel specialists

Maintain accurate records of outreach, client interactions, and appointment status

Respond to basic inquiries and direct more detailed questions to the appropriate team member

Follow up on previous contacts to ensure continued interest and engagement

Collaborate with the team to optimize outreach efforts and improve lead conversion

Qualifications:

Excellent communication skills (verbal and written)

Comfortable speaking with clients via phone or video platforms

Highly organized with strong time management skills

Friendly, professional, and client-focused demeanor

Basic computer proficiency and experience using online calendars or CRM tools

Self-motivated and able to work independently in a remote environment

Must be 18 or older with reliable internet access and a personal computer

Interest in travel, hospitality, or customer service a plus

What We Offer:

Flexible remote schedule

Comprehensive training and support

Opportunities for growth into travel planning or sales roles

Access to travel industry resources and perks

A supportive and engaging team environment

Work Environment: This role is fully remote and requires strong self-management and communication. Ideal for those who enjoy building connections and supporting a team dedicated to providing exceptional travel service.